Questions & Answers

Q: QuestionIs there a second hand on fitbit charge 3?

Asked 7 years ago by maribelle.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Berry / Rose Gold

• A:Answer Depending on the face you choose, it can display seconds as a circle around the time. It can display either digital or analog faces.

  Answered 7 years ago by LgerryVerified Purchase

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Q: QuestionDoes Fitbit Charge 3 have a timer feature that counts down?

Asked 7 years ago by Crosa.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer I just looked at mine and yes it does. You swipe to get to the "apps", touch timer, then swipe left for countdown.

  Answered 7 years ago by Hobbydoc

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Q: QuestionIs the new HR 3 compatible with the Samsung J7?

Asked 7 years ago by Sandy.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer Yes, it is! I use a Samsung S7 and HR3 syncs well!

  Answered 7 years ago by wvstepwallkerVerified Purchase

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Q: QuestionIf using the fitbit charge 3 for a swim workout and it malfunctions due to water, will I be able to get a replacement with the warranty?

Asked 7 years ago by Melissah.

• A:Answer Yes, but you shouldn’t have an issue unless you are diving.

  Answered 6 years ago by VickiVerified Purchase

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Q: QuestionWill I be able to buy additional bands so I can switch colors?

Asked 7 years ago by LESILIE.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Berry / Rose Gold

• A:Answer Check with BEST BUY. If there are bands for it, they will have them.

  Answered 6 years ago by BZY63Verified Purchase

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Q: QuestionIs this an online only item or will it be available in store as well?

Asked 7 years ago by Mizmelzy.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Berry / Rose Gold

• A:Answer I bought mine at the store. Love the Rose Gold/Plum combo

  Answered 6 years ago by TStarVerified Purchase

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Q: QuestionI have Charge HR and the plastic piece that covers the charging port broke off after 6 months of daily use. I'm pretty active and sweat in it a lot and had to wipe it down with soap so it wouldn't stink. I'm wondering about the durability of this one?

Asked 7 years ago by JohnandJen.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer Charge 3 is very durable. All pieces recessed and great waterproof feature.

  Answered 7 years ago by PsycDocVerified Purchase

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Q: QuestionDoes the Fitbit 3 come with a money back guarantee if I don't like it? If so, do I return it to Best Buy?

Asked 7 years ago by TN.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer I would think that you can return it if there is a problem, back to Best Buy or the store at which it was purchased.

  Answered 6 years ago by SilkVerified Purchase

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Q: QuestionIs golf one of the exercise modes it can track?

Asked 7 years ago by Susanj.

• A:Answer Scanning through the options there is run, bike, swim, treadmill, weights, and interval trainer. I do not see a golf option.

  Answered 6 years ago by PBAPSTIM

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Q: QuestionIs this berry/rose gold combo exclusive to Best buy only?

Asked 7 years ago by Mizmelzy.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Berry / Rose Gold

• A:Answer No

  Answered 6 years ago by Dave

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Q: QuestionFitbit charge 3 coming October 1, 2018 comes in Black, white and other colors. Best Buy is showing only raspberry. Can it be preordered through best buy in Black?

Asked 7 years ago by SuYou.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Berry / Rose Gold

• A:Answer No it can not be pre-ordered in store . I wnt to store on Saturday to check and they said only online.

  Answered 7 years ago by kh1234

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Q: QuestionDoes the charge3 track oxygen levels?

Asked 5 years ago by Ken.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer I don't think it does I have not used it for sleep I wear a cpap mask and have had sleep studies testing my oxygen level at night so I don't need that function

  Answered 5 years ago by AnonymousVerified Purchase

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Q: Questionhow do I change the date

Asked 6 years ago by carm.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer Once you activate it thru thru app the current date and time will display automatically.

  Answered 6 years ago by AnthonyVerified Purchase

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Q: QuestionDoes the Charge 3 have GPS? Does it autoset when daylight savings comes around?

Asked 6 years ago by SusanB.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer No gps. Never used it but I believe it can use your phones gps to do certain functions. Yea on daylight saving. I believe a lot of this is done based on your phone.

  Answered 6 years ago by Nytunes

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Q: QuestionWhat is the warranty on fit bit charge 3?

Asked 6 years ago by Chess.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer think it is 1 year

  Answered 6 years ago by jojoVerified Purchase

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Q: QuestionIs it ok to wear the Fitbit Charge 3 in warm to hot water for water aerobics/therapy?

Asked 6 years ago by DeniseB.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer If your Fitbit is waterproof, then you're fine to wear it for water aerobics or while taking a shower etc. If it's not. Don't do it. You will mess it up. The wife and I just returned ours for upgrade and found out they do not offer warranties anymore. This sucks! As we did have a few issues with a couple not charging and was able to exchange. Now, we would have to buy another if a serious problem happened. But for the most part, the Fitbit's last long... in my experience.

  Answered 6 years ago by LambJambVerified Purchase

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Q: QuestionI have an Android 4.4. I can't get my Charge 3 to accept my Fitbit App......

Asked 6 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Berry / Rose Gold

• A:Answer update your android

  Answered 6 years ago by DanielVerified Purchase

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Q: QuestionIs Fitbit 3 comparable with Samsung Note 3 ?

Asked 6 years ago by Anonymous.

• A:Answer Yesterday adds the same feature set and functionality as th the Samsung product.

  Answered 6 years ago by LouieVerified Purchase

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Q: QuestionWill Fitbit 3 track heart rate when doing water aerobics or running in the pool?

Asked 7 years ago by Sue.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer NO. All fitbit trackers suspend HR monitoring in the water. This is due to refraction messing up the readings. It has been suggested that the only way to get this to work is to have a chest band which of course the Charge 3 does not have.

  Answered 7 years ago by GCharlotte

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