Questions & Answers

Q: QuestionWhen will the fitbit charge hr heart rate and activity tracker wristband in plum be available online or in the store at Best Buy?

Asked 11 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Large) - Plum

• A:Answer Yes, we ordered it online

  Answered 9 years ago by riker114

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Q: QuestionWhen will the Fitbit Charge HR in the color Plum be available for purchase in store at BestBuy?Product availability

Asked 11 years ago by NikNik.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Large) - Plum

• A:Answer It should be available in store now

  Answered 9 years ago by TaraaaaaVerified Purchase

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Q: Questionhow to change time zones on fitbit charge

Asked 10 years ago by cj.

• A:Answer Go on line to the Fitbit website. Log into your account you have set up and there should be under your account settings the time zone menu pull-down. Hope this helps.

  Answered 10 years ago by Yargie

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Q: Questionhow do I fix the timecan you send me an owners manual?

Asked 10 years ago by Anonymous.

• A:Answer If you sync your fitbit tracker to the fitbit app on your smartphone, the time gets automatically adjusted based on your phone clock.

  Answered 10 years ago by ISHOP247

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Q: Questioncaller idWill the caller id show on the screen while the phone is ringing,Or after the voicemail answers?

Asked 10 years ago by ncglock.

• A:Answer Mine shows while the phone is ringing.

  Answered 10 years ago by Alex

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Q: QuestionItem is sold out.. :( When can we expect this product to be available online and/or in stores again?

Asked 11 years ago by Gordo.

• A:Answer I went to buy mine online in the afternoon and it was sold out in all the Best Buys within 50 miles and unavailable for shipping. It was available a few hours later when I checked again at night and I was able to make my purchase. I had mine delivered since it was free shipping.

  Answered 11 years ago by Number21

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Q: QuestionCan I use my apple i pad charger to charge my Fitbit charge hr activity tracker and heart rate

Asked 9 years ago by Pug.

• A:Answer Yes . I use the same charging units for my ipads and iphones as I do for my Fitbit units.

  Answered 9 years ago by Dbert

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Q: QuestionIs the Fitbit MRI compatible?I work around a strong magnetic field. Only digital watches are compatible. Is this device compatible?

Asked 10 years ago by Rev.

• A:Answer I am an MRI tech. I've had a lot of coworkers who wear Fitbit watches, and they seem to do OK.

  Answered 5 years ago by skinneeinapark

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Q: Questionrelease date?When will the Fitbit Charge HR be available for pre-order or when is the release date?

Asked 11 years ago by healthy guy.

• A:Answer I already bought it online from Best Buy. It should be available in the Stores as well.

  Answered 10 years ago by TexasFan

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Q: Questiondoes this have GPS?

Asked 10 years ago by deacon.

• A:Answer The Charge HR model does not have GPS. Currently, the only FitBit with GPS is the Surge model.

  I would recommend:

  • 

    Fitbit - Surge Fitness Watch (Large) - Black

    User rating, 4.24 out of 5 stars with 2729 reviews.

    (2,729)

  Answered 10 years ago by BobbyP

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