Questions & Answers

Q: QuestionCan a Sense band fit a versa 4 watch?

Asked 2 years ago by KM.

• A:Answer Hi, there. Yes, the Fitbit Sense band is compatible with the Fitbit Versa 4. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionPrior responses state that Versa 4 does not have ECG, but current specs do include ECG...has that been added or are the specs inaccurate?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer Hi, there. The Fitbit ECG app is not available in the Fitbit Versa 4. For more information about the Fitbit ECG app, please visit this: https://support.google.com/fitbit/answer/14236718 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionDoes it have BP Monitor?

Asked 2 years ago by CarolM.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer No blood pressure monitor.

  Answered 2 years ago by Hawk

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Q: Questionwill this fitbit count steps on a teadmill?

Asked 2 years ago by JB.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer Yes

  Answered 2 years ago by Hawk

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Q: QuestionWhat is the best smartphone model to get and answer calls and texts?

Asked 2 years ago by Deborah.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer I believe its compatible with any android smartphone

  Answered 2 years ago by GRANDMAC

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Q: QuestionWhy does FitBit use GLONASS

Asked 2 years ago by JohnWJ.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer Hi, JohnWJ. Glonass is used for exercises with built-in GPS. This setting can shorten the time it takes for Fitbit to find a GPS signal and enhance GPS performance. For more information, visit https://support.google.com/fitbit/answer/14225688#exp For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionDownloaded an update and now the watch has been on 8:51 for the last 2 days. What can I do to get it working again?

Asked 2 years ago by Max.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer We had that same problem several times You have to uninstall the app on your phone and set up the watch like it was new

  Answered 2 years ago by HarryP

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Q: QuestionIf my Fitbit was to get wet, would I have to take it off and dry it really good or could I just leave since it’s waterproof?

Asked 2 years ago by Meg04.

• A:Answer Hi, Meg. When your Fitbit device gets wet, it is important to take it off and dry it well before putting it back on. For tips on how to clean your Fitbit device, please visit https://help.fitbit.com/articles/en_US/Help_article/1598.htm

  Answered 2 years ago by FitBit Team

  
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Q: QuestionHow long does the watch last, before charging.

Asked 2 years ago by Peter.

• A:Answer With average usage, the battery can last you 3-4 days. If you adjust some of the features such as lighting it may last even longer!

  Answered 2 years ago by JStvns

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Q: QuestionDo you have to purchase service in order for it to work?

Asked 2 years ago by Anonymous.

• A:Answer You get the Premium service free for 6 months. After that it still works with limited options.

  Answered 2 years ago by RussA2019Verified Purchase

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Q: QuestionDoes fitbit monitor blood sugar and blood pressure?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)

• A:Answer No

  Answered 2 years ago by RussA2019

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Q: QuestionCan this fit bit connect to a Samsung galaxy a53 that is on a pre plan for payment?

Asked 2 years ago by Monique.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer Hi, Monique. The Fitbit app is compatible with most popular phones and tablets, even if the device is on a preplan payment. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running Android 9 or higher or Apple iOS 15 and higher. For any additional questions and concerns, feel free to reach out through phone, chat, social support, or through our community forums: contact.fitbit.com

  Answered 2 years ago by FitBit Team

  
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Q: QuestionFitbit - Reloj inteligente de fitness Versa 4 - Copper Rose EN LA COMPRA DE ESTE MODELO VIENE CON SU CARGADOR?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)

• A:Answer Si, el reloj viene con su cargador.

  Answered 2 years ago by JStvns

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Q: QuestionHas anyone been able to link your Spotify, pandora?

Asked 2 years ago by EmJay.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer Hi, EmJay. These music apps are not available. The Versa 4 doesn't have additional apps or any music support. For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionMy Fitbit stopped working purchased 04/2023 what do I do

Asked 2 years ago by Phonebank.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)

• A:Answer Contact Fitbit directly. They may replace it if it is defective.

  Answered 2 years ago by BryantHVerified Purchase

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Q: QuestionWhat is the return period

Asked 2 years ago by Birdie.

• A:Answer 2 weeks after purchase

  Answered 2 years ago by Star

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Q: QuestionNotify someone if you fall

Asked 2 years ago by Jillian.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer No

  Answered 2 years ago by RussA2019

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Q: QuestionDoes the fitbit4 have Pickleball as activity on the list?

Asked 2 years ago by Champ.

This question was asked about the related product: Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)

• A:Answer Hi, Champ. This type of exercise is not yet available. To check the available workouts that can be tracked by Fitbit Versa 4, visit this: https://help.fitbit.com/articles/en_US/Help_article/1935.htm For any other questions or concerns, reach out to our support channels at: https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionCan it count reps while I'm working out at a gym?

Asked 2 years ago by A.

• A:Answer Hi, A. Counting reps while working out isn't an available feature of the Versa 4. But the ability to log it manually is now being reviewed. Show your support here: https://community.fitbit.com/t5/Product-Feedback/Ability-to-log-exercise-type-equipment-and-info-including-sets-reps/idi-p/5446066 For any other questions or concerns, reach out to our support channels at: https://myhelp.fitbit.com/s/support?language=en_US

  Answered 2 years ago by FitBit Team

  
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