A:AnswerHi Annmarie.
Great question! You can adjust the volume on the Floodlight Cam Wired Pro using the following steps:
Tap on the three lines (≡) in the top-left corner of your Ring app.
Tap Devices.
Select your Ring security camera model.
Tap on Device Settings.
Tap on General Settings.
Tap on Volume Settings.
Under Volume Settings, adjust the volume sliders for the device speaker.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHello BAM,
Great question. The lumens for the Ring Floodlight Cam Wired Pro is 2000 lumen with in app brightness adjustment. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360059101391-Ring-Floodlight-Cam-Wired-Pro-Information.
If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com: https://community.ring.com/.
Thank you, Jamila with Ring.
A:AnswerHi veee.
Great question. Each time your camera records a video and saves it to your Ring account, it takes up data. The amount of data your cameras will use depends on a number of factors, including whether your cameras are facing a high-traffic or quiet area, how frequently they are triggered, your camera settings, and the length of your video recordings.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHello Mikem,
DIY installation of your Ring Floodlight Cam Wired Pro is intended to be a relatively easy process. However, as the Floodlight Cam Pro requires a junction box as well as wiring up live wires, it's recommended you hire a licensed electrician to install the Floodlight Cam Pro. The Ring Floodlight Cam Pro should be hardwired to a 100 VAC~240 VAC 50/60 Hz power source.
For more information of the Floodlight Cam Wired Pro: https://support.ring.com/hc/en-us/articles/360059101391-Ring-Floodlight-Cam-Wired-Pro-Information
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
A:AnswerHello Karl,
No the bulbs can not be replaced. The Ring Floodlight Cam Wired Pro LED bulbs should last for tens of thousands of hours (on the order of 20 years) before burning out. Also, all our devices do come with a limited one-year warranty which will repair or replace any Ring products that malfunction due to defective parts or workmanship at no charge to you. There are also extended warranty options available through our Ring Protect Plus Plan options. You can find more information about extended warranty options on our website.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
A:AnswerHello Nick,
Great question. Yes, you can adjust the camera angle. The Floodlight Cam Wired Pro has Advanced Motion Detection, Customizable Motion Zones and Customizable Privacy Zones that are controlled from the Ring app. In addition, the Floodlight Cam Wired Pro has advanced features including radar-powered 3D Motion Detection, Bird’s Eye View for more precise motion alerts, Audio+, a 110db security siren, dual-band wifi, is compatible with Amazon Sidewalk and an array microphone that limits sound detection.Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360059101391-Ring-Floodlight-Cam-Wired-Pro-Information.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila at Ring.
A:AnswerHi Willy.
Great question! No, the light bulbs in the Ring Floodlight Cam Wired Pro cannot be changed out. It comes with two 3000° Kelvin lights with 2000 lumens. The brightness of the lights can be adjusted from within the Ring app. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360059101391-Ring-Floodlight-Cam-Wired-Pro-Information.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
All the best,
Nicole from Ring.
A:AnswerI read what you cited, Installing Your Ring Floodlight Cam Wired Pro. It looks like the camera faces down and upside-down. Can you show any pictures of an eave/ceiling mounted Ring Floodlight Cam Wired Pro showing the camera facing out, not down and the lights rotated as well. maybe a video would be good too.
thx,
Mark
