A:AnswerHello, Mic.
We apologize you are having this experience. We would love to learn more about this experience for further assistance. As we don't show information for an error message of J11. At your earliest convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email [email protected].
Kindly,
R'Shaye
A:AnswerHello, Lauren.
The oven cavity is made of safe enamel material. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
A:AnswerHello, Buck! Yes, you can use your copper cookware on this appliance. For more information on proper cookware, please refer to page 12 in your Use & Care Guide. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
A:AnswerHello, questioning.
Thank you for your inquiry.
In reviewing the product specifications for model FFEF3054TS, it does appear this model is not smudge-proof.
Feel free to reconnect with any additional questions about our ranges. Our Customer Care Department can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick
A:AnswerHi Thoughtful! The model is FFEF3054TS. However, the last few characters will refer to the year, color and is used for internal purposes. Hope this helps! -Thanks!-
A:AnswerHi Savy! In researching, we were able to locate the model FFEF3054TS listed. You are able to do a generic internet search to locate this model. Hope this helps! -Thanks!-
A:AnswerHey there! You are able to obtain a replacement top. So that we are able to assist you with doing so, we would need to contact us directly at your convenience. -Thanks!-
A:AnswerHello Deb! The power cord needed for installation of the range FFEF3054TW will vary depending on the outlet located within your home. We hope this information is helpful to your shopping experience. –Thanks!-
A:AnswerWe use it for large pans but if you pay attention to element you might be able to use other sizes .be carefull not to burn from heat comming around smaller pans
A:AnswerHi, Sandy! The power cord is not included with the range. You will need to purchase it separately. The power cord is not difficult to connect. If you are having the appliance delivered and installed by the retailers delivery team, they will take care of that for you. ~ Christy
