“on the control panel there is a code that flashes,i think it is j 11 and it beeps also.What does that mean?”
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Hello, Mic. We apologize you are having this experience. We would love to learn more about this experience for further assistance. As we don't show information for an error message of J11. At your earliest convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email [email protected]. Kindly, R'Shaye
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