“I purchased the Frigidaire Gallery Mcrowv March 2019. Worked perfectly until today, stopped dead, no lights etc. Tried 2 other appliances, same outlet, work fine. Very disappointed, I shouldn't have to spend $$$ to fix a 3.5 yr old appliance, right?”
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Hi, Debbie! We're sorry to hear about your experience. The microwave is overloading the electrical circuit. In other words, the circuit is rated to handle a certain amount of amps (units of electrical current), and the microwave is exceeding that amount. Below are some tips. • The microwave is malfunctioning and pulling too much electrical current • You have too many electrical appliances, including the microwave, plugged into the same circuit. • Make sure the microwave has a dedicated circuit • Microwaves pull about 12 amps and need their own dedicated 20-amp circuit. That means they shouldn’t be sharing the circuit with any other appliances. • If the microwave currently shares a circuit with other appliances and runs at the same time as those appliances, they’ll quickly overload the circuit and trip the breaker. When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). We'd be happy to see what options may be available to you. ~ Christy
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