A:AnswerThank you for reaching out today, Mika. We are truly sorry for your experience with the clock not staying on. After researching, we recommend turning off the microwave's power save mode. The instructions are on page 13 of the owner’s manual. At your convenience, please connect with us through live chat on our branded page Monday through Friday between 8:30 am until 8:00 pm EST so we can work through this one-on-one with you. -Chris
A:AnswerHi, Robert. Thanks for reaching out. For further details about installing this model, please visit the “Interactive Tour and Documents” section listed on the page. Should you have any additional questions about installation, please contact your local Lowe’s or a professional installer. -Derrick
A:AnswerUnfortunately mine didn’t fit either and I still have a gap for now :-(
supposedly you can go to microtrim.com and get a wood or metal piece with the exact dimensions of cabinet areas you will need to cover after trim installation...
A:AnswerIt requires a Trim Kit . It is not part of the microwave . It is charged separately at around $ 112.00 depending on the microwave model you're getting.
A:AnswerHello, Lscm. The main differences between the Gallery and Professional series would be the features, settings, or options of each model. This can result in the product performing different types of cooking. For example, the Professional series has the PowerSense™ cooking technology that automatically senses ideal time and power levels, and the Gallery Series has our standard sensor cooking option. Don’t hesitate to connect with us directly if you have any more questions about our products - we’re here to help! – Hailea