Questions & Answers

Q: Questiondoes this work with weight watchers fitness program...

Asked 9 years ago by yvsias58.

• A:Answer Yes it does.

  Answered 8 years ago by TheShopperVerified Purchase

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Q: Questionwhat kind of software setup is required?

Asked 9 years ago by lara.

This question was asked about the related product: Garmin - vívofit Fitness Band - Red

• A:Answer You will need to install Garmin Express on your PC or Mac for software updates and syncing to the Garmin Connect website. You can download Garmin Express in the following link: www.garmin.com/express You can also download the Garmin Connect application on your smart phone from the mobile app store. ~JH

  Answered 9 years ago by GarminProductExpert

  
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Q: QuestionDoes it display step count?Does the vivofit display step count?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Garmin - vívofit Fitness Band - Purple

• A:Answer Thank you for contacting Garmin. I am happy to answer your question regarding the vívofit. Yes it will display how many steps you have completed in the day. It can also show you how many steps are remaining to reach your goal. More information on the vívofit may be found within the Owner's Manual available here http://www8.garmin.com/manuals/webhelp/vivofit/EN-US/GUID-E0C28652-FD9C-4FF4-B859-0265F3FB696A.html <MC>

  Answered 10 years ago by GarminProductExpert

  
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Q: QuestionDoes it have an alarm function?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Garmin - vívofit Fitness Band - Blue

• A:Answer Yes - in fact you can set several alarms. And you can specify which days of the week you want that specific time to be an alarm. I have 2-3 set for the work week and only one for the weekend - to remind me to check my status in case I need to move more that day!

  Answered 10 years ago by osixmom

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Q: QuestionMy husband lost his USB stick prior to set up. How can I order another?

Asked 10 years ago by Annette.

• A:Answer Call Garmin. They will sent you a new ANT stick.

  Answered 10 years ago by Thad

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Q: QuestionWhere locally in Zephyrhills Fl can I get a replacement band for my vivofit

Asked 4 years ago by Kate.

Q: QuestionWhat do you do when the battery is no longer working?

Asked 7 years ago by Josy.

• A:Answer The vivofit has a user-replaceable CR1632 battery. For more information on changing the battery use the following link: https://support.garmin.com/faqSearch/en-US/faq/content/MyT9k12YZn71TYQjY4jYe7 and also a helpful video link: https://youtu.be/tQJDRWQ3FPM.

  Answered 7 years ago by GarminProductExpert

  
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Q: QuestionHow do I change the time on the garmin VIVOfit watch?

Asked 7 years ago by Katie.

• A:Answer You can sync the device with Garmin Connect Mobile or Garmin Express using an ANT Stick.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan you replace the battery?

Asked 7 years ago by Anonymous.

• A:Answer Yes, very easy.

  Answered 7 years ago by FredVerified Purchase

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Q: QuestionCan you get a replacement band/strap?

Asked 8 years ago by Snowbank.

• A:Answer Replacment bands are avaialbe for the vivofit.

  Answered 8 years ago by GarminProductExpert

  
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Q: Questionhow do i reset the time

Asked 8 years ago by beth.

• A:Answer The time on the band is reset when you synch the device with your phone or computer. When I need to change time zones, I change the time zone on my computer and then synch through the Garmin Connect application on the computer.

  Answered 8 years ago by SteveVerified Purchase

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Q: Questionwhich shop can I get this product from

Asked 8 years ago by ccamaing.

This question was asked about the related product: Garmin - vívofit Fitness Band - Purple

• A:Answer Most stores have these. If you are in the Little Rock area, I know the store off of Chanal has them because that is where I purchased mine at and absolutely LOVE it.

  Answered 8 years ago by msandlin78Verified Purchase

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Q: QuestionDoes it track sleep?

Asked 8 years ago by Mark.

• A:Answer Yes

  Answered 8 years ago by BillieVerified Purchase

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Q: QuestionDoes this Garmin still work ( display steps, how many left etc. ) when u are not near a phone/ any device? Would it still display everything even if my daughter was at school and her device was at home?

Asked 8 years ago by Mallory2482.

• A:Answer Yes. My 10 year old has this. Everything shows all that time. Only have to be near phone to sync it and save data. He has went a week without syncing before

  Answered 8 years ago by DWISEVerified Purchase

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Q: Questionwhere is the date and time

Asked 8 years ago by Karen.

This question was asked about the related product: Garmin - vívofit Fitness Band - Purple

• A:Answer When you press the little button on the side I believe it is five times, it will bring up your time, then time you press it it will bring up the date.

  Answered 8 years ago by msandlin78Verified Purchase

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Q: QuestionI have been trying to reset the time for daylight savings time. I have tried to sync it the ant is plugged into my laptop . It is paired to my mobile phone.

Asked 8 years ago by gmamurphy.

This question was asked about the related product: Garmin - vívofit Fitness Band - Purple

• A:Answer Gmamurphy, I actually had this same issue, if your phone is anywhere near the computer the blue tooth will actually interfere with the vivofit syncing with your laptop. Also if you sync with your phone, it will do the dst reset automatically as it does the update. But to do it on the computer I would suggest either taking your computer to another room when you sync with it or temporarily turn off your bluetooth on your phone.

  Answered 8 years ago by msandlin78Verified Purchase

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Q: QuestionIs it available in store on South Tamiami Sarasota?

Asked 8 years ago by Jane.

• A:Answer It should be there

  Answered 8 years ago by Robynl81Verified Purchase

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Q: QuestionIs this product nickel free?

Asked 8 years ago by questioningH.

• A:Answer In order to achieve a high level of corrosion resistance, stainless steel is used on the vivofit. Stainless steel alloys contain small amounts of Nickel. Although the parts comply with EU Nickel Release limit standards for metals in continuous contact with skin, people with Nickel sensitivities or allergies may still have a reaction.

  Answered 8 years ago by GarminProductExpert

  
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Q: QuestionTo my previous question. My Tab-A is powered by Android version 54.0.2840.85 Thank you

Asked 8 years ago by Henry.