Questions & Answers

Q: QuestionWill this device monitor my heartbeat when I sleep?

Asked 8 years ago by Rosey1959.

• A:Answer You bet!! Be sure to set up your on-line accounts or phone app - you will get easy to read details on your sleep and heart rate - ALL day long.

  Answered 8 years ago by PollyCon

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Q: QuestionWhy does Gamin charge for the mobile app? When you pay so much to buy a device, you should be able to get the app for free.

Asked 8 years ago by LoveitBut.

• A:Answer The app for mine was free a year ago and again recently when my wife got her own. At least for iPhone it IS free. Follow the instructions booklet for the real app. Hope you aren't being duped into fraudulent Android app.

  Answered 8 years ago by ct2193Verified Purchase

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Q: QuestionHow long does it take to charge the battery?

Asked 8 years ago by OJC.

• A:Answer I have an old Samsung phone charging dongle (that's what it's really called) that is rated 5v @ 1Amp (chargers range from .5 (500ma), to 3A). Using my 1A dongle it usually charges in an hour. It may start to record that time as sleep if you stay sedentary after, but that's easy to edit in the app. I haven't charged it on 3Amp or 1/2 (500ma) yet. The charge really does last 4-5 days depending on settings. TL:DR about 1 hour

  Answered 8 years ago by ShawnVerified Purchase

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Q: QuestionWhat size is the display screen

Asked 8 years ago by Caveman.

• A:Answer Too small. I need glasses to read the numbers on the screen. Very disappointed.

  Answered 8 years ago by pattycosVerified Purchase

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Q: QuestionWill it display a constant Heart rate continuously.

Asked 8 years ago by Heartb58.

• A:Answer Mine does but have not verified accuracy. Got in for December birthday

  Answered 8 years ago by ReneJVerified Purchase

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Q: Questionis this also a gps tracker?

Asked 8 years ago by havenly.

• A:Answer The vivosmart HR does not have a GPS feature. If you are looking for a device that has GPS you may consider looking at the vivosmart HR +.

  Answered 8 years ago by GarminProductExpert

  
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Q: QuestionIs the garmin activity band compatible wiith the alcartel smart phone - jitterbug

Asked 8 years ago by beckybird.

This question was asked about the related product: Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple

• A:Answer If you can download the garmin app onto your phone, and your phone has Bluetooth capability, then it seems like it should work.

  Answered 8 years ago by Abys32Verified Purchase

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Q: Questionis garmin compatible with alcartel smart phone?

Asked 8 years ago by beckybird.

This question was asked about the related product: Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple

• A:Answer Yes any Bluetooth capable phone that you can download the Garmin Connect App with.

  Answered 8 years ago by ChrisVerified Purchase

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Q: QuestionIs it compatible with Samsung galaxy s 2

Asked 8 years ago by Henry.

• A:Answer Yes, this is compatible with Samsung Galaxy S2.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes the garmin vivosmart always display the clock?

Asked 8 years ago by Viper.

• A:Answer Yes

  Answered 8 years ago by PattersonVerified Purchase

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Q: QuestionIt this compatible with Google Pixel XL?

Asked 8 years ago by Pixie.

This question was asked about the related product: Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple

• A:Answer I have the regular Pixel phone and the app is compatible.

  Answered 8 years ago by CrystalVerified Purchase

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Q: QuestionCan i use this to find my phone?

Asked 8 years ago by Kym.

• A:Answer yes, you can use it to find your phone as long as bluetooth is paired with it

  Answered 8 years ago by KJMKJM

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Q: Questionis this band designed for men?

Asked 8 years ago by Glaf.

• A:Answer It's gender neutral. Black band.

  Answered 8 years ago by TechnogeekyVerified Purchase

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Q: QuestionMy son got this for his birthday, loves it, but he lost the charger - does anyone know where I can order a new charger?

Asked 8 years ago by RAZ.

• A:Answer I would try contacting Garmin directly. They sent me a new band no questions asked. I just went to their site online and chatted with them.

  Answered 8 years ago by Hawkeye70Verified Purchase

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Q: QuestionDoes this function as a watch with stopwatch, etc?

Asked 8 years ago by DanT.

• A:Answer No, there is not a stopwatch or timer feature, to my knowledge.

  Answered 8 years ago by AnnaVerified Purchase

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Q: QuestionDo you need another device such as an iphone or anything with this product or does it work by itself? I am looking for one for a nine year old girl.

Asked 8 years ago by Dot.

This question was asked about the related product: Garmin - Vivosmart HR Activity Tracker + Heart Rate - Purple

• A:Answer Works fine without a phone. You can setup a free online account and it will keep your week's activity log. I think the online account gets the info from vivo when you charge it with usb.

  Answered 8 years ago by jackflashVerified Purchase

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Q: Questioncan this also be used as a watch

Asked 8 years ago by bubba4.

• A:Answer Yes, in two different orientations

  Answered 8 years ago by RedsoxfanVerified Purchase

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Q: QuestionDoes it sync with fitness pal

Asked 8 years ago by jerijoftw.

• A:Answer It does sync with MyFitnessPal app. I have both on my iPhone and they do auto-synchronize whenever I have one of the two apps up. However, it isn't a perfect synchronization. The Garmin app calculates exact calories burned for various movements and activities. I have found that MyFitnessPal app syncs some of these calories burned, but not all of them. So the MyFitnessPal app for me always shows fewer calories burned than what the Garmin app displays. The MyFitnessPal app "help" function claims that it estimates calories to be burned over the day and that's why the data doesn't match. That doesn't make sense to me, but that's what MFP claims about why there is always a difference (even after Completing the Day on both apps).

  Answered 8 years ago by GmaLaLa

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Q: QuestionI have a small wrist. Will it be too large?

Asked 8 years ago by Tess.

• A:Answer i have a very small wrist too, it is adjustable to fit any wrist size since it has holes to clasp it all around the band

  Answered 8 years ago by gabbsVerified Purchase

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