“I bought a Vivoactive3 on October 7th in a bestbuy store in the city of Boston and on the 17th last the product presented problem. It shuts off alone and only connects to the computer, when disconnected and off and will not power on. What should I do?”

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• Chat with Garmin. They'll get you fixed up off it's a defective unit.

  Answered by valarmorghulis 8 years ago

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• Hello Vicvieria, We would recommend that you contact Garmin Product Support so that this can be investigated to determine why this is occurring. Information about our Support Center and contacting Product Support can be found in the following FAQ link: https://support.garmin.com/faqSearch/en-US/faq/content/UwHTK3Xuko5eNMK2b6nCn5.

  Answered by GarminProductExpert 8 years ago

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