A:AnswerHi DOingygirl- This is Sue at GE Appliances. Thanks for choosing our GE Microwave JES1072SHSS! To keep your microwave looking like new, we encourage you to view the following link for cleaning recommendations: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17377 - This information can also be reference in the Owner's Manual included with your microwave or online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733.pdf - Keep in touch. We are always eager to provide assistance. Enjoy!
A:AnswerHi Deborah- This is Sue at GE Appliances. Thanks for considering our GE® 0.7 CU. FT. CAPACITY COUNTERTOP MICROWAVE OVEN JES1072SHSS! No, this model is available in stainless steel only. We suggest our GE® 0.7 CU. FT. CAPACITY COUNTERTOP MICROWAVE OVEN JEM3072DHWW. OPTIONAL UNDERCABINET HANGING KIT JXA019K allows you to free up counter space (sold separately). Thanks for checking with us!
A:AnswerHi Jt59- This is Sue at GE Appliances. Thanks for your purchase! Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. 3" of clearance on both sides and the top and 1" clearance in the rear is recommended. Some foods can produce strong odors while cooking. Some extreme odors like fish or burned popcorn may take several days to wear away. We suggest to view cleaning tips at the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16989 - Also, condensation inside the unit is normal and is especially prevalent when cooking foods of high moisture content for extended periods of time. See the following link for more details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17337 - We hope this is helpful. Thanks for reaching out to us!
A:AnswerHi Linda- This is Sue at GE Appliances. Thanks for viewing! Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. 3" of clearance on both sides and the top and 1" clearance in the rear is recommended for best performance. If you have more clearance on top and in the back and less than the recommended clearance on the sides this should be fine. You need to make sure there is good air circulation around the microwave. Thanks for checking with us. Enjoy!
A:AnswerHi Na- This is Sue at GE Appliances. Thank for viewing our GE Series Countertop Microwaves! While we currently do not offer a model 12" deep, GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31DFBB is 12 7/8" deep and GE® 0.7 CU. FT. CAPACITY COUNTERTOP MICROWAVE OVEN JEM3072DHBB is 13" deep. Thanks for checking with us!
A:AnswerHi Sam- This is Sue at GE Appliances. Thanks for your interest! The approximate exterior dimensions are as follows: (HxWxD) 10 3/16 in x 17 5/16 in x 12 3/4 in. We hope this helps. Keep in touch!
A:AnswerHi- This is Sue at GE Appliances. Thanks for viewing! The approximate external dimensions are as follows: (HxWxD) 10 3/16 in x 17 5/16 in x 12 3/4 in. Thanks for checking with us!
A:AnswerHello! This is Lida with GE Appliances. The microwave can be placed in a cabinet as long as it has 3" on all side and the top and rear. It sounds like you have exactly the minimum clearances, so the microwave should have enough air flow around it to use it for extended periods of time. Thanks for checking!
A:AnswerHi Sue- This is Sue at GE Appliances. Thanks for viewing! The microwave features a push button door latch release. Thanks for checking with us!
A:AnswerHi Dot- This is Sue at GE Appliances. We are excited to hear of your interest! Approximate dimensions are as follows: (HxWxD) 10 3/16 in x 17 5/16 in x 12 3/4 in. You can also view the Quick Specs online at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=jes1072sh_c2.pdf - Thanks for checking with us!
A:AnswerHello TimH - Model JES1072SHSS is not able to be mounted under a cabinet, it can only be installed sitting on a countertop. If you have a model that uses the under cabinet mounting kit JXA019K, it has been replaced by part number WX4-A019 which can be ordered here: https://www.geapplianceparts.com/store/parts/spec/WX4-A019
-TREY@GEA
A:AnswerHi Pete- This is Sue at GE Appliances. Thanks for viewing our GE Appliances Countertop Microwaves! The microwave is 10 3/16" Height x 17 5/16" Width x 12 3/4" Depth. Thanks for checking with us!
A:AnswerHi- This is Sue at GE Appliances. Thanks for viewing our GE Microwaves! We suggest to view models JEM3072SHSS (Overall Height 10 1/8") and JES1072SHSS (Overall Height 10 3/16"). Thanks for checking with us. Enjoy!
