A:AnswerHi Dave - Model JES1072SHSS cannot be mounted under a cabinet. With the JXA019K Undercabinet Mounting Kit (sold separately), select GE countertop microwaves can be mounted underneath your cabinetry as an alternative to free up counter space. Check out GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS and GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS. Thanks for choosing GE! Sue
A:AnswerThe power cord comes out of the top right (if you’re facing the front of the unit) rear of the oven. There is a tab that extends from the point where the cord comes out (maybe to protect from getting smashed against a wall?) but the rear of the oven also extends out in a bulge(?). There is no cord storage cavity but one could tuck the cord under the rear bulge. See photo.
A:AnswerHi Nana- This is Sue at GE Appliances. Thanks for your purchase! The microwave is equipped with a turntable support (ring) with wheels and a center turntable shaft. Both are required for operation of the turntable. Keep in touch!
A:AnswerHi cyberdot- This is Sue at GE Appliances. Thanks for considering our GE® 0.7 CU. FT. CAPACITY COUNTERTOP MICROWAVE OVEN JEM3072DHBB! Yes, the turntable can be removed for cleaning. However, the turntable and support must be in place when using the oven. Thanks for checking with us. Enjoy!
A:AnswerDear Mountain Girl - this is Nancy at GE Appliances and I am happy to help you. This microwave does not offer a trim kit to built into a cabinet nor a hanging kit for mounting it under a cabinet. If you wish to set a countertop microwave such as this inside a cabinet, then it should have a 3" air clearance on each side and on the top, and a 1" air clearance in the rear. In cabinet installation for countertop microwaves is not recommended without the use of a built in kit. But if a built in kit is not available, then the above air clearances are necessary. If the microwave is located near a range, a two foot clearance on the side adjacent to the range will be necessary. Microwaves cannot be mounted over a range unless they are specifically made to be an over-the-range model, with a vent included. I hope this helps! Thanks for checking with us!
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. This JES1072SHSS microwave does not offer the under cabinet mounting kit as an option. The microwaves that offer the under-counter mounting kit include the PEM31 or the JEM3072. I hope this helps! Thanks for checking with us!
A:AnswerHi Angela! Thanks for your question. When the door is fully opened, it adds approximately 3 inches to the unit width. This would make the width with the door open approximately 20 1/4". We hope this helps! Emily
A:AnswerHi Ali - Thanks for considering GE Model JES1072SHSS! These microwaves are intended for countertop use only. We do not recommend installing them in tight spaces, like a cabinet. Countertop microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. We recommend 3" of clearance on both sides and the top and 1" clearance in the rear. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. If located on the counter near a range, we recommend locating it at least 2 ft. away. Also, do not place near or over a heat source. You might want to consider GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. This model is compatible with Optional 30" Built-In Trim Kit JX830SFSS and Optional 27" Built-In Trim Kit JX827SFSS. We suggest viewing the Quick Specs document for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHello KT - Thank you for your interest in the microwave JES1072SHSS; we are happy to help! This model outside dimensions are: 17 5/16" W x 10 3/16" H x 12 3/4"D. We are glad you checked! Keep in touch. Olga
A:AnswerHello Lakota,
I am sorry your interior light is out. The light is enclosed within the case and not consumer replaceable. Please take a look at the owners manual for warranty information on your unit. Thank you for checking. Lisa from GE Appliances.
A:AnswerHello- Thanks so much for checking with us. We are so sorry to hear you are having this issue with your microwave. We recommend unplugging the microwave when it is not in use. Considering the age of the microwave, we would recommend replacing it with a new model. Note: If your microwave is only 18 days old, we recommend exchanging it for a new model. If you have any additional questions, please feel free to reach out to us via a private message on Social Media. Thank you! Joyce@GEA
A:AnswerThank you for asking this question. The Approx. measurements of leg/feet locations as you face unit:
Between front and rear feet on left side = 6.7"
Between front and rear feet on right side = 6.9"
Between left and right front feet = 12.1"
Between left and right rear feet = 13.3"
From front left foot to left side* = 2.5"
From rear left foot to left side* = 1.3"
From both right feet to right side = 2.4"
From front feet to front of unit with door closed = 3"
From rear feet to rear of unit with door closed = 2.3"
Hope this helps. Geoff@GEA
A:AnswerHello - We are sorry you are unable to download the owner's manual for your microwave. Yes, there is an online manual that you can download on our website. If you need assistance or would like to have a hard copy of the manual, please contact us directly on social media. The recommended power level is 10; the microwave is on the power level 10 by default. Thanks for checking. Olga@GEA
