A:AnswerPersonally I would return it and give it another shot. If this was the only issue you had. Because mine sits inside a cabinet that is a big concern and my exterior did not get real hot. Just very warm and no problem to touch or lay your hands on it. I always test that out. Not only because of the cabinet but I also have a toddler in my home. My review wasn't good for other reasons.
A:AnswerWe are happy to provide guidance with microwave. The difference between a 1.6 cu. ft. microwave and a 2.0 cu. ft. microwave is the size of the internal cavity. The 2.0 cu. ft. appliance is larger. In regard to watts, the higher the wattage, the higher the power level.