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Questions & Answers

Model:
JES1145DMBB
SKU:
6221421
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Page Showing 361-380 of 554 questions
  • QuestionHow long is the power cord and which side does it come out from in back, thanks

    Asked by Murph.

    • Answer Hi Murph - The power cord is approximately a 39" and located on the top right side of the case in the rear, behind the control panel. Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionIs it mountable?

    Asked by Teri.

    • Answer Hi Teri - Model JES1145SHSS is not mountable. This microwave is intended for countertop use only. We do not recommend installing in tight spaces, like a cabinet. Take a look at the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS is compatible with Undercabinet Hanging Kit JXA019K (sold separately) and Built-In Kits JX827SFSS and JX830SFSS (sold separately). Thanks for considering GE! Sue

      Answered by GE Answers

  • QuestionCan this Microwave be used in a RV with a trim kit and not void the warranty?

    Asked by wilfa42.

    • Answer Hi wilfa42 - Model JES1145SHSS is designed for use on a counter. This model is not compatible with a trim kit. GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and GE® Optional 30" Built-In Trim Kit JX830SFSS. We suggest viewing the Specifications document at the following link for all product and cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Also, appliances can be used in campers, recreational vehicles (RVs), semi trucks, boats or other non-permanent locations (motor homes) and have a valid warranty as long as they are installed properly according to the installation instructions. The only exception is microwaves located in boats (i.e. house boats, yachts, etc.). They are not approved or tested for marine use. Keep in touch! Sue

      Answered by GE Answers

  • QuestionReplacing a built in but with budget. Box is 24 x 14 and 18 deep. It is over counter 18"below. Can we just put JES1145SHSS in ?

    Asked by HarryS.

    • Answer It will fit but you will have extra room. The exterior measures a smidge over 20” wide x 14.5” deep x 12” high

      Answered by Kris

  • Questioncan the rotating plate be turned off ? can the beep signal returned off / THANKS MUCH!

    Asked by lola.

    • Answer The rotating plate can be turned off. I had not found a way to turn off the beep yet, i.e., probably not.

      Answered by CHAC

  • QuestionWhat is the wattage?

    Asked by Nan.

    • Answer Hi Nan - Cooking wattage is 950. Thanks for considering GE! Sue

      Answered by GE Answers

  • QuestionCan the beep/alarm be turned off?

    Asked by Silence.

    • Answer Hi - The beep/alarm cannot be turned off. Thanks for viewing GE! Sue

      Answered by GE Answers

  • QuestionHow do you set the time?

    Asked by Dave.

    • Answer Hi Dave - Thanks for choosing GE! Press Clock and enter time of day. Press Clock again to set the time. Here's the link to the Use and Care Manual for reference: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionWhat is the wattage?

    Asked by Bill.

    • Answer Hi Bill - The cooking wattage is 950. Thanks for viewing GE! Sue

      Answered by GE Answers

  • QuestionCan you put a large baking dish in it?

    Asked by katiecatherine.

    • Answer Hi katiecatherine - Thanks for your interest in GE Model # JES1145SHSS. This model has a 12.75" turntable to accommodate various size cookware. Keep in touch at GEAppliances.com for all your appliance needs! Sue

      Answered by GE Answers

  • QuestionMy appliance stopped working today. Is it a fuse issue? If so, can I buy a replacement fuse for this model? Thank you!

    Asked by SG.

    • Answer Hi SG - Thanks for choosing GE Model JES1145SHSS. We are sorry to hear it is no longer working and apologize for any inconvenience this has caused. If the microwave shuts down during a cooking cycle and appears to have no power, check the house circuit breaker and verify the outlet is getting power. You can try plugging something else into the outlet, like a night light, lamp, etc. If the outlet is getting power, the microwave may have overheated. Overheating can occur after several minutes of cooking (long cooking times) or if the microwave air clearance requirements have not been met. If the microwave turns off before the set time is complete, it can be due to a covered or blocked oven vent around the case. Uncover the vent or reposition the oven so that the vents are not blocked. This will assure adequate airflow around the oven. If power does not return to the microwave, this signals a problem. It could be one of many components, including a fuse. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to high voltage (capacitor hold a high voltage charge even after it has been unplugged), complexity of electronic circuitry and special equipment is needed to make a diagnosis. This model has a 1 Year Return to Vendor Warranty. Service is not available. Again, we are sorry for this experience. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionCan this microwave be mounted under a cabinet?

    Asked by Barb.

    • Answer Hello Barb - We appreciate your interest in the countertop microwave JES1145SHSS and we are happy to help! This model does not offer a compatible hanging kit and it cannot be mounted under a cabinet. We are glad you checked! Olga

      Answered by GE Answers

  • QuestionMy question is about the weight defrost feature. On the operation pamphlet that came with the microwave, it says to enter the weight (in pounds) on the downloadable owners manual it says to enter the weight (in ounces) Which is correct? Thank you

    Asked by OldTimer.

    • Answer You have to enter it in ounces.

      Answered by Anonymous123

  • QuestionDo you have a keep warm feature? What about instant reheat?

    Asked by Ellen.

    • Answer Hi Ellen - Thanks for your interest in GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven JES1145SHSS! This model does not have a specific keep warm feature. You can change the Power Level to 1 (Warm) to keep food warm. See page 8 of the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735.pdf - It offers the following options: Popcorn, Potato, Pizza, Frozen Vegetable, Beverage and Dinner Plate. It also offers Express Cook (1-6 minutes), Time Cook, Time Defrost and Weight Defrost. You can use the Dinner Plate option to heat 9, 12, or 18 oz. (See page 10 of the Use and Care Manual). We hope this is helpful. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionDoes this have feet on the bottom or can it sit flat on the shelf?

    Asked by Feet.

    • Answer Hello Feet - Thank you for your interest in the GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven JES1145SHSS; we are happy to help! This model does have feet and it cannot sit flat on the shelf. We are glad you checked! Olga

      Answered by GE Answers

  • QuestionIf I have an existing trim kit and just want to replace my microwave with a new one the exact same size, can I use that trim kit or do i need to get a new trim kit?

    Asked by Bruce.

    • Answer Yes

      Answered by Bilux

  • QuestionIs this microwave noisy

    Asked by IsItNoisy.

    • Answer Hi - Thanks for your interest in GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven JES1145SHSS! The microwave is not considered noisy. When the surrounding noise is low, you will hear a dull thumping sound while oven is operating or change in the blower sound at power levels other than high. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionCan this microwave be hung below a cabinet.

    Asked by Anonymous.

    • Answer Hi - Thanks for your interest in GE GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven JES1145SHSS. This model cannot be mounted below a cabinet. GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS and GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS are compatible with Optional Undercabinet Hanging Kit JXA019K (sold separately). Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionHave an older model and ceiling of microwave is pealing off . Why does this happen and is it safe to use microwave ??

    Asked by Keri.

    • Answer Hello Keri - Thank you for reaching out about your microwave. We are sorry to hear about the interior of your microwave. Peeling paint can happen in a variety of ways. A consistent build up of moisture due to heating high moisture content foods can loosen the coating. Another reason could be arcing, due to metal being placed in the cavity, caused arcing and compromised the integrity of the coating. The cavity coating in our microwave ovens is selected to be safely used as a food-contact surface and meets our and applicable government requirements for such use. However, If the coating is actively flaking or paint is peeling anywhere inside the oven cavity (including under the turntable) discontinue the use of the microwave and replace it. Please let us know if you have any more questions. - John

      Answered by GE Answers

  • QuestionHow do you use the weight defrost/time defrost settings? I didn’t have instructions for these options.

    Asked by CodyWayne.

    • Answer Hi CodyWayne - Thanks for reaching out to us and for choosing GE! We are happy to provide assistance. Following is the link to the Use and Care Manual. For complete details, see page 11- Time Defrost/Weight Defrost: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735.pdf - We hope the manual is helpful. Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers