A:AnswerHello Yvonne,
Thanks so much for reaching out. We're happy to help you find a new microwave. We have found that model PEM31SFSS is a great replacement. While this model is slightly bigger, it will fit the same cutout requirements. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello Scott,
Thank you for reaching out about this amazing microwave. This is a fantastic question. Yes, This microwave can be mounted under a cabinet with the under cabinet hanging kit # JXA019K. This kit can be found by following this link https://www.bestbuy.com/site/ge-under-cabinet-mounting-kit-for-select-microwaves-silver/7259101.p?skuId=7259101.
Feel free to reach out again with any other questions you may have.- Avery
A:AnswerHi there Jimbo,
We appreciate you reaching out. We're sorry to hear your microwave dies. We know how frustrating that can be. We're happy to recommend you a new model. We have found that model PEB7227DLWW requires the same cutout as your current model. You will need to use the trim kits for this model since they are not interchangeable. The kits are JX7227DLWW (27")/JX7230DLWW(30"). We hope this helps. Best wishes. Mike@GEA
A:AnswerHi Kathy, thanks for your question! We're happy to hear that your old microwave served you so well for so long! The model PEM31DFBB that you've been looking at would make for a nice replacement. If you're wanting to built this unit into surrounding cabinetry, you would need one of the following trim kits: JX827DFBB or JX830DFBB. If you're wanting to hang this microwave under your cabinets, you would need the following hanging kit: JXA019K. We hope that this helps and that you're staying safe. All the best. -Michael
A:AnswerHello Dee - Thank you for reaching out about this excellent microwave. We are happy to help find the best option for you.
The cutout opening will help determine the microwave that will fit. Model PEM31SFSS requires a 25" wide and 15" height. The trim kit is an accessory that is required to build this in. Both the 27" and 30" kits will fit the same size cutout. To determine which kit you need, measure your current kit's outer width or the oven it will be installed above. The 27" kit is made to be the same outer width as our 27" wall ovens and likewise with the 30" trim kits and ovens.
You can find the 27" trim kit here: https://www.bestbuy.com/site/27-built-in-trim-kit-for-select-ge-microwaves-stainless-steel/9404127.p?skuId=9404127
The 30" kit here: https://www.bestbuy.com/site/30-built-in-trim-kit-for-select-ge-microwaves-stainless-steel/4395303.p?skuId=4395303
Thanks! - JB
A:AnswerHi there, thanks for your question! If you're needing a replacement for your older model, take a look at the following microwave to see if you like it: PEM31DFWW. The trim kits that are associated with this new model are as follows: 27" JX827DFWW, 30" JX830DFWW. We hope that this helps! Stay safe. -Michael
A:AnswerThis microwave is a bit smaller than your ZEM200. It's a lower profile but just a tad shorter than your 24 3/4" current microwave. I don't know about the trim kit but given your current built in measurements, I believe that a kit will be necessary. Good luck. I love this microwave, it fits nicely in my pantry.
A:AnswerI don't know why you would need to have a 2" clearance on either side other than so the unit doesn't get too hot? With the door to the micro completely open it still maintains it's exact measurement. If that makes any sense. Anyway, the 12 7/8" measurement does not include the plug. The microwave including the plug takes up about 14" on the shelf. Good luck. I love this microwave. It's sleek and clean looking and fits nicely in my pantry shelf which is 16" deep.
A:AnswerI cannot speak to the individual model numbers, but I believe all GE undercounter units are similar size. We replaced a 20 year old one that went bad with one of the only undercounter ones made. We did not need a new installation kit. The brackets from the first worked fine. I did need to drill a new home in one of the brackets as hole for one of the screws on the new unit was 1 inch over.
A:AnswerGE only makes 2 microwaves that are mounted in a cabinet with a trim kit. The less expensive one is not strong enough or deep enough. The expensive one is smaller and may leave a gap in your cabinet between the cabinet and the trim kit since it is smaller. I ended up purchasing a Whirlpool microwave that is the same size and worked with the old GE mounting kit. You will have to modify the old mounting kit to make it work. The Whirlpool microwave does have a mounting kit but it is on back order.
A:AnswerHi there, Markus - Great question! The part numbers for this microwave's trim kits are 27": JX827SFSS 30": JX830SFSS Thanks so much for checking! -Mikayla
A:AnswerI cannot speak to your specific model number, but I just replaced a 20 year old GE with a new one. The two steel brackets inside the cabinet worked fine. Did not need any new mounting kit. Needed to drill one hole in the bracket where a screw did not line up. I believe GE makes these so the screws are in the same alignment and position on most models.
A:AnswerHi Hopkins! Thanks for your question. Model number PEM31EFES would be a good replacement for your current model. To make sure that the new model is installed properly, we recommend using part number JXA019K for the hanging kit along with all of the parts that come with this kit. We hope this helps! Stay safe. - Emily
A:AnswerHi Sc,
Thanks for reaching out. We're happy to answer your questions. 1) This microwave can be installed under a cabinet. 2) This is a countertop microwave, which means that a trim is not needed for it to look finished. 3) The hanging kit is optional and must be purchased separately. The part number is JXA019K. 4) Any shipping questions can be directed to your local Best Buy retailer. We hope this information helps. Best wishes! Mike@GEA
A:AnswerHi SpecialK, thanks for reaching out! We'd be happy to help! If you're wanting a similar microwave that has an optional hanging kit, we think you'll really like model: JEM3072SHSS. The optional hanging kit for this unit is: JXA019K. We hope that this helps! Stay safe. -Michael
A:AnswerHello Lincoln,
Thanks so much for reaching out. We're happy to help. The optional trim kit must be installed when using the microwave as a built-in. We hope this helps. Best wishes -Mike@GEA
A:AnswerHello Miranda,
Thanks so much for reaching out. We're happy to answer your question. This microwave does not come with the trim kits. They are optional additional purchases. Here are the model numbers JX827DFBB (27"), JX830DFBB (30"). We hope this helps. Best wishes! Mike@GEA
A:AnswerHi Robin - Thanks for reaching out to us! We are sorry to hear your GE microwave JEM25DM3BB needs replacing and apologize for any inconvenience this has caused. The comparable model is GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven Model # PEM31DFBB. We suggest viewing the Quick Specs document at the following link for compatible trim kits (sold separately) and cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - We certainly appreciate your loyalty. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
A:AnswerThe turntable dish does come out for cleaning, but it is designed to fit over the roating central element on the floor of the oven. The instructions say the dish needs to be there when using the oven, so, no you cannot heat things without it. Anyway, a larger dish would not fit in this small oven--get a larger oven if you want to do that.
