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Hi - We hate to hear you're having difficulty making your Christmas goodies. Power levels are a percentage of "on time" for the magnetron tube which cycles on and off to obtain the various levels. Each power level gives the microwave energy for a certain percent of the time. Power level 7 is microwave energy 70% of the time. Power level 3 is energy 30% of the time. Your new microwave may heat at a higher cooking wattage than your previous model. Therefore, we would recommend reducing the cooking time and leaving the power level the same to achieve the results you have in the past. We hope this helps as we do understand the importance of holiday traditions. Kind regards - Vikki@GEA
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