Questions & Answers

Q: QuestionWhat is the wattage of this microwave?

• A:Answer The wattage of this microwave is 950 watts.

Q: QuestionWhat is the capacity of this microwave?

• A:Answer The capacity of this microwave is 1.6 cubic feet.

Q: QuestionDoes this microwave have a timer?

• A:Answer Yes, this microwave has a timer.

Q: QuestionAre there preset cooking programs available on this microwave?

• A:Answer Yes, there are several cooking programs available to fit your needs.

Q: QuestionHow many power levels does this microwave have?

• A:Answer This microwave has ten different power levels.

Q: QuestionDoes this microwave have a turntable?

• A:Answer Yes, this microwave has a turntable to ensure even cooking.

Q: QuestionI need a replacement for GE JVM1850SM1SS over-the-range microwave oven. Which GE model does have the exact specs and dimensions to replace it?

Asked 3 years ago by Young.

• A:Answer Hey there! Model JVM7195SKSS is very similar in size and can be found here: https://www.bestbuy.com/site/ge-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel/5291514.p?skuId=5291514. If we can answer any additional questions, please let us know. We’re always happy to help. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi, I purchased this microwave yesterday, but I just realized it doesn’t have a removable filter for recirculating ventilation. I cannot use external ventilation as I live in an apartment. Can this microwave be installed with recirculating ventilation?

Asked 5 years ago by Recirculating.

• A:Answer Hi there, thank you for reaching out! Yes, this model can be installed using recirculating venting. The charcoal filter should come with your unit upon delivery. If you did not receive one, please feel free to send us an email or reach out to us on social media with your complete model and serial numbers so we can look into this for you. Directions for how to set your model to vent using recirculation can be found on pages 20-23 of your installation instructions. Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionI'm thinking of purchasing this model but want to make sure it has a top vent for outside venting

Asked 7 years ago by ge.

• A:Answer Hi - Yes, the microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position). Outside Exhaust (Horizontal). Recirculating (Non-vented ductless). Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs model GE microwave model number JVM7195SKSS 1.9 CF OTC gas stove rated?

Asked 4 years ago by GEmicrowaveJVM7195SKSS.

• A:Answer Hello- Thanks so much for your question. I will be happy to help! All current OTR (over-the-range microwaves), including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas ranges and cooktops* with combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no performance or warranty issue. We hope this is helpful! If you have any additional questions, please let us know. We are always happy to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow exactly are the filters replaced/cleaned in this model?

Asked 4 years ago by RD.

• A:Answer Hello, Great question! We appreciate your interest and we'd be more than happy to help. If you are referring to the charcoal filter in this microwave, it cannot be cleaned and has to be replaced. Instructions on how to do so can be found in the link below on page 19: https://files.bbystatic.com/MNdjrWQbMIA4KaGngiqGeA%3D%3D/656d11c4-72cb-479f-84bd-4eb4bbd85849.pdf Hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWILL A JVM3162DJWW FIT EXACTLY IN THE SPOT WHERE A JVM1430WD002 IS NOW. THEVENT NEEDS TO LINE UP IN PARTICULAR

Asked 6 years ago by TONYTURKEY12345.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - White

• A:Answer Hi TONYTURKEY12345 - Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Also, the microwave ovens are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Check out the Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM3162DJ_c3.pdf - We certainly appreciate your loyalty! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWill I be able to turn off annoying, unnecessary beeping that tells me the food is done? Please!

Asked 3 years ago by KRat.

• A:Answer Hey there, We can definitely understand how ear grating the beeping sound can get. Fortunately, there is a way to turn off that beeping. Simply press the "0" button for 3 seconds to turn the sound on or off. Please note that fault beep signals cannot be muted. Have a wonderful day! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan this microwave be installed in kitchen cabinets I do not want to install it over the range. It would be installed on an outside wall so it can vent. If not could you recommend a microwave model that can be installed in cabinetry in Black

Asked 4 years ago by Suz.

• A:Answer Hi there, We appreciate your interest in our microwaves! This model microwave can only be installed over a range. If you are seeking a model to be installed inside cabinetry in black, then check out model PEB7227DLBB. We'll provide the specs so you can view dimensions required. https://files.bbystatic.com/6Y3CcukvUw3Q%2BvRvdclByw%3D%3D/85DBFE08-EFD7-474C-A72C-81A9C080C7FD.pdf. Let us know if you have any questions. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhich GE over the stove microwave has the quietest fan?

Asked 4 years ago by Mila.

• A:Answer Hi there, thanks for your interest in our microwaves! All over-the-range microwaves have an automatic fan feature to help protect the electronic components as well as help the cooking area get rid of excess heat. The built-in thermostat automatically turns the vent fan on if the unit is too hot and will not turn off until the microwave is cool again. You will not be able to turn the vent fan off manually during this time. With that said, there are different settings to dictate fan speed so although we may not be able to pinpoint a "quietest" microwave, we can let you know we don't expect you to have too big of issue with the sound level of any microwave you were to purchase. If you have any other questions, you can always message us on social media at any time. We'd love to see you in our GEA family. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have this microwave and I was wondering how much wattage is dropped when reducing power. I just made peanut brittle like I’ve done for 15 years in my old one and it burned it. Help! I need this goodie for Christmas.

Asked 4 years ago by Lynn.

• A:Answer Hi - We hate to hear you're having difficulty making your Christmas goodies. Power levels are a percentage of "on time" for the magnetron tube which cycles on and off to obtain the various levels. Each power level gives the microwave energy for a certain percent of the time. Power level 7 is microwave energy 70% of the time. Power level 3 is energy 30% of the time. Your new microwave may heat at a higher cooking wattage than your previous model. Therefore, we would recommend reducing the cooking time and leaving the power level the same to achieve the results you have in the past. We hope this helps as we do understand the importance of holiday traditions. Kind regards - Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHi, I need to replace an over the range microwave, model # JVM1850SM2SS. What would be a suitable replacement? Thank you, Lisa

Asked 4 years ago by Lisa.

• A:Answer Hi - The great news is all of our over-the-range style microwaves will fit in a 30" wide opening. We do recommend using the new mounting bracket and hardware that will be packaged with the new unit. Your existing model - JVM1850SM2SS offers 1.8 cubic foot capacity and a number of great sensor cooking features like Beverage, Popcorn, and Potato and much more. The most comparable model we offer today in terms of internal capacity and a wide variety of features is the JVM7195SKSS. We hope this helps and that you choose a new GE microwave for your home. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionOur GE JVM3162RJ1SS microwave is broken and needs to be replaced. Is a JVM3162RJSS a direct repĺacement? Mike

Asked 4 years ago by Anonymous.

• A:Answer Hello, thank you for your question. When a model is manufactured, these extra letters/numbers, such as the "1" at the end of your unit's model number, are placed on the appliance rating plate and product registration card. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. Because of this, our JVM3162RJSS microwave will be a direct replacement for your current unit. We hope this helps! Please feel free to reach out with any further questions you may have. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHi. I have to replace a model JVM1850SM2SS, which according to spec has a 16" height. It looks like this model has similar dimensions except for the height. To avoid having to reinstall the bracket, should I look for another model? If so, which? Thanks.

Asked 7 years ago by denden.

• A:Answer Hi denden- We certainly appreciate your loyalty! All models are at least 16"H. Also, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening so you can choose any model as a replacement. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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