Questions & Answers

Q: QuestionCan the vent be changed to the top of the microwave, to external duct position?

Asked 4 years ago by kavishme.

• A:Answer Hello. This model can have it vented out the top when you need to externally vent outside your home. This is explained how to do this in the installs that comes with this microwave. Be careful when you install it. Geoff@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs model GE microwave model number JVM7195SKSS 1.9 CF OTC gas stove rated?

Asked 4 years ago by GEmicrowaveJVM7195SKSS.

• A:Answer Hello- Thanks so much for your question. I will be happy to help! All current OTR (over-the-range microwaves), including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas ranges and cooktops* with combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no performance or warranty issue. We hope this is helpful! If you have any additional questions, please let us know. We are always happy to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow quiet is the door when it is shut?

Asked 4 years ago by Kirkie526.

• A:Answer it has a definite bang to it unless you gently push it close.

  Answered 4 years ago by tomk

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Q: QuestionWill this use same mounting bracket as my JVM14408H04

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hello, Thanks for reaching out to us! We appreciate your loyalty to GE Appliances and we're glad we can help you. We do not recommend reusing the same mounting plate for different models. This microwave oven will come equipped with it's own mounting plate. We've placed the installation instructions in the link below for more details. (Page 9-11 for Mounting plate) file:///C:/Users/240054351/Downloads/Installations+JVM3160DFBB.pdf Hope this helps! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow exactly are the filters replaced/cleaned in this model?

Asked 5 years ago by RD.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave and Electronic Touch Controls - Black

• A:Answer Hello, Great question! We appreciate your interest and we'd be more than happy to help. If you are referring to the charcoal filter in this microwave, it cannot be cleaned and has to be replaced. Instructions on how to do so can be found in the link below on page 19: https://files.bbystatic.com/MNdjrWQbMIA4KaGngiqGeA%3D%3D/656d11c4-72cb-479f-84bd-4eb4bbd85849.pdf Hope this helps! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI'm looking for a replacement for and old unit JVM1790SK can you recommend one that will fit in the existing mount over the range or if I purchase JNM3163rjss does it come with a wall mount - I plan to use their installers

Asked 5 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer Hi Bob - We are sorry to hear your GE Microwave Model # JVM1790SK needs replacing and apologize for any inconvenience this has caused. Model JNM3163rjss is a great choice. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questiondoes it have an exhaust fan?

Asked 5 years ago by marshal.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Marshal - Thanks for viewing GE Model JVM3160DFWW! Yes, all GE over-the-range microwaves have a venting system (exhaust fan) that removes smoke, steam and odors. This model has a two-speed, 300-CFM venting system. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this new product fit into the space of my old one JVM190K 002?

Asked 5 years ago by Loisanne.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes this product will fit the space of your old microwave, providing the measurements are the same. We had a GE microwave for 10 yrs and did not have one problem with the product and hope to get the same performance.

  Answered 5 years ago by RobertoVerified Purchase

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Q: QuestionLooking for a new microwave TO replacE GE Spacemaker Eterna series Model # EM03000HWW05. MEASURES 29 1/2 X 15 1/2 Which microwave would fit these demensions ?? Ge or Whirlpool??? Our zip code is 34134 for delivery and installation.

Asked 6 years ago by bonita.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Bonita - Thanks for your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model EM03000HWW05. A comparable model with sensor cooking controls is GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM6175DKWW (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello. I need to replace a GE Spacemaker XL1600 model # JVM1640BB. It is old and isn't working very well. Is the model shown here, # JVM3160RF the correct replacement?

Asked 6 years ago by SFBayArea.

• A:Answer Hi - thanks for reaching out to us! We are sorry to hear your microwave model # JVM1640BB is no longer working very well and apologize for any inconvenience this has caused. We have good news. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. This makes choosing a replacement microwave easy. GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS is a comparable model. We suggest viewing the Quick Specs document at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - We certainly appreciate your loyalty and glad to have you in the family. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this microwave come with a mounting bracket? Everything needed to mount it?

Asked 6 years ago by Alyssa.

• A:Answer Hi Alyssa - Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. If venting outside, the hood exhaust has been designed to mate with a standard 3 1/4" x 10" rectangular duct (not included). See page 6 of the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWILL A JVM3162DJWW FIT EXACTLY IN THE SPOT WHERE A JVM1430WD002 IS NOW. THEVENT NEEDS TO LINE UP IN PARTICULAR

Asked 6 years ago by TONYTURKEY12345.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - White

• A:Answer Hi TONYTURKEY12345 - Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Also, the microwave ovens are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Check out the Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM3162DJ_c3.pdf - We certainly appreciate your loyalty! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionLooking to replace an over the range microwave. Trying to find some thing with the same dimensions, model we are replacing is GE JVM1750SM1SS. thank you W3815

Asked 6 years ago by Pwam54.

• A:Answer I recently bought a stainless steel 1.6 cu ft GE microwave JVM3160RFSS on bestbuy.com (on sale, very good price) and am satisfied with it. It replaced a microwave of the same model that I bought several years ago. Its specs from the Web site are: Product Height 16 1/2 inches Product Width 29 7/8 inches Product Depth 15 1/4 inches I googled your model number (it's 1.7 cu ft, slightly larger internally than mine) and found the following approximate specs, virtually identical to yours Approx. Product Dimensions (WxHxD) (in.) 29 7/8 in x 16 13/32 in x 15 1/4 in Hope that answers your question. Google can find almost anything.

  Answered 6 years ago by excellentVerified Purchase

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Q: QuestionI have a GE built in microwave JE1860. Built in 2000 built over oven, 30 x 19 but the microwave is only 23 3/4 x12 5/3 will a GE stainless steel micro wave fit. Or What model will fit in that space 24x13 ? Any other brand if fits ?

Asked 7 years ago by Polly.

• A:Answer Hi Polly - A comparable replacement model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD (Gray) or PEB7227DLBB (Black). You will also need 30" Trim Kit JX7230SLSS (Stainless Steel). We suggest to view the Quick Specs at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - We certainly appreciate your loyalty! If you need further assistance, please reach out to us at GEAppliances.com or 1-800-626-2005. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan this be mounted under a cabinet

Asked 7 years ago by Bookb3rry.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, this microwave is designed for mounting under a cabinet.

  Answered 7 years ago by CommunityAnswer

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Q: Questionon the jvm3160df4bb how many lights for interior where turn table is. One light only?? Is this correct?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi - Yes, the microwave is equipped with one cavity lamp (120V-130V, 30W incandescent bulb #WB25X10029). See page 15 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHi. I have to replace a model JVM1850SM2SS, which according to spec has a 16" height. It looks like this model has similar dimensions except for the height. To avoid having to reinstall the bracket, should I look for another model? If so, which? Thanks.

Asked 7 years ago by denden.

• A:Answer Hi denden- We certainly appreciate your loyalty! All models are at least 16"H. Also, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening so you can choose any model as a replacement. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow to set power level

Asked 8 years ago by Anonymous.

• A:Answer Hi- Thanks for choosing our GE Over-the-Range Microwave Oven JVM3160RFSS! The power level may be entered or changed before or during cooking. Power Level is set for Level 10 (High) unless it is changed. 1. Press Power Level button. 2 Enter new power level by using the number pads or press the Power Level button multiple times until you find the level you want. 3. After you have selected the power level, wait five seconds. The display will go back to the Cook Time screen. 4. Enter cooking time and press START. OR, 1. Press Cook Time button. 2. Enter your cooking time. 3. Press Power Level button. 4. Enter new power level by using the number pads or press the Power Level button multiple times until you find the level you want. 5. After you have selected the power level, wait five seconds. The display will go back to the Cook Time (Enter Time) screen. 6. Press START. For complete details, please view page 17 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-5.pdf - We hope this is helpful. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: Questionnoise levelWhat is the noise level for the venting fan?

Asked 10 years ago by Anonymous.

• A:Answer On low speed the vent fan has a fairly low noise level. It is much noisier when used on the high speed. I have found the low speed to be sufficient for removing steam, etc. when using the stove top.

  Answered 10 years ago by cafelady40

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