Questions & Answers

Q: QuestionAre the sides finished (or what color are they) as it will stick out a bit from my cabinets

Asked 6 years ago by Effie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer If by finished, you mean painted white like the rest of the microwave, then yes :-)

  Answered 6 years ago by JustDave

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Q: QuestionI need to replace my GE Microwave Model # JVM1540DM5WW. Do you currently have a microwave that replaces that model?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi - We offer comparable models: GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFWW and GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKWW. Compare: https://products.geappliances.com/appliance/gea-compare/&sku=JVM6172DKWW&sku=JVM3160DFWW - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. We certainly appreciate your loyalty! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionLooking to replace a GE Model No. JVM1540SM2SS externally vented over the range microwave. Would like one that will fit and reinstall the same space. Or, one with shorter height, all other dimension, function being similar for ease of installing.

Asked 6 years ago by CMT.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi CMT - The overall height is the same on all GE models (16 1/2"H). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. A comparable model is GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172SKSS. Take a look at the Quick Specs at the following link for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6172SK_C3.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionA microwave with a recirculating fan simply means it will vent back into the kitchen and not out a vent to an external location. Correct?

Asked 8 years ago by mike.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer Yes, that is correct. This unit can be used with or without outside ventilation.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes anyone know why the finish is cracking off the front of the microwave door?Bought this microwave a year and a half ago from Best Buy. The handle broke and the finish on the front of the microwave door around the window is cracked, chipped and falling apart.

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes its caused from the heat off the stove to solve this from happing ing the future turn on the fan while cooking for long period's on the cooktop. This will help.

  Answered 10 years ago by steve5424

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Q: QuestionI am replacing the microwave Spacemaker XL 1400 over the range.Will this one Model: JVM3160DFWW SKU: 1624523 fit in the same space, need any additional accessories for inside venting and have similar features? Do you think I can use old brackets?

Asked 11 years ago by Nick.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello Nick - this is Nancy at GE and I am happy to help you. Yes, the JVM3160DFWW would be a great replacement for a current GE over-the-range microwave that you have. You would need to adjust the blower motor to be internally vented and purchase a charcoal filter. The Installation Instructions explain how to adjust the unit for internal venting. You would also need to use the mounting bracket and hardware that comes with the new microwave as they have changed over the years. I hope this helps! Thanks for checking with us!

  Answered 11 years ago by GE Answers

  
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Q: QuestionI have a GE Spacemaker over the range microwave, model JVM1440WH01. My options are to hire a professional to fix it, or find a new one, whichever is cheaper. Space is the issue. Will this model fit my old one?

Asked 7 years ago by RickG.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi RickG- We certainly appreciate your loyalty! It should fit. Model JVM1440WH01 is approximately 29 7/8" wide x 16 13/32" high x 15 1/4" deep. GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFWW is approximately 29 7/8" wide x 16 1/2" high x 15 1/4" deep. Check out the Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Thanks for choosing GE. Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow much does it cost to remove the old GE mlcrowave and install the above new GE microwave? Can you give an estimate for delivery and installation? The listed price was $199 with free delivery but didn’t list installation cost. Many thanks

Asked 8 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hey Bob, if you are replacing with the same brand, it should be easy. It does take two people, though, and you need to be certain that the holes line up in the cabinet above it. If you have a fan, it comes configured for it. If no fan, you have to change it on the new model. Each manufacturer has its own wall bracket, so GE to GE shouldn't be too tough. If you are not handy, pay the $99 and have a beer while you watch.

  Answered 8 years ago by BeachcomberVerified Purchase

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Q: QuestionDoes this microwave beep as a reminder every 30 seconds after your food is cooked until you open the door?

Asked 9 years ago by Breeee123.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello Breeee123 - this is Nancy at GE Appliances and I am happy to help you. This microwave offers the Cooking Complete Reminder to remind you that you have food in the oven. The oven will display “Food is ready” and beep once a minute until you either open the oven door or press the CANCEL/OFF button. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan you turn off the beeping sound?

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi- This is Sue at GE Appliances. Thanks for viewing our Over-The-Range Microwaves! The beeps cannot be turned off on this model. Check out our GE® SERIES 1.7 CU. FT. OVER-THE-RANGE MICROWAVE OVEN JVM6172DFWW. This model features a Sound option. Press the Sound pad and choose 0-3 for mute to loud. Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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Q: QuestionOur GE microwave model #JVM3160DF2WW not longer works. We would like to reuse the existing back wall bracket with our next GE over the range microwave purchase. What model do you suggest that will match with the bracket. Thank you.

Asked 3 years ago by Mel.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hey there, and thanks for contacting us. We hate to hear your microwave is no longer working, but we do appreciate you choosing GE Appliances for your next model! Unfortunately, you would not be able to reuse your existing bracket – we regret any inconvenience this may cause, but the mounting bracket included with the new microwave should be used, as the bracket is specific to each model. (The new screws, bolts and exhaust adapter should also be used.) That said, all 30” over-the-range microwaves are approximately the same width and designed to fit into a 30” wide cabinet opening, so any of our over-the-range models of that width will work as a replacement for your existing model. Several of our models may work for you - PVM9179DRWW, for example, also has a white finish and has similar capacity and dimensions as your last model. If you’d like to view other options, you can do so on our GE Appliances website by viewing the ‘Kitchen’ tab, selecting ‘All Microwaves’ and using the filtering options on the side to choose ‘Over-the-Range’ as your type of microwave. We hope this is helpful, and are glad to assist with any other questions or concerns you may have. Thanks for being part of our GE Appliances family! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI need a replacement for GE JVM1850SM1SS over-the-range microwave oven. Which GE model does have the exact specs and dimensions to replace it?

Asked 3 years ago by Young.

• A:Answer Hey there! Model JVM7195SKSS is very similar in size and can be found here: https://www.bestbuy.com/site/ge-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel/5291514.p?skuId=5291514. If we can answer any additional questions, please let us know. We’re always happy to help. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhich model/s replace GE JVM1540DP1WW SerialNO FT926 748 B with external vent connected to outside? It's held by the screws from above (attached to the cabinet) - are bolt locations the same? Is vent connection location the same?

Asked 6 years ago by GEmicrowaveJVM1514DP1WW.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi - We certainly appreciate your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1540DP1WW. Also, the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Thanks for choosing GE. We're glad to have you in the family. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionOn our new GE JVM3160RF2SS, the clock/timer display is extremely bright, brighter than I recall on the identical unit we replaced. Can this display brightness be adjusted somehow? If it's in the manual, I missed it!

Asked 6 years ago by BlueMiata.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Same issue with me. Clock light is too bright. Almost hurts the eyes to look at it. Our previous same GE microwave was much more subdued and the light was a green. Softer green light. Possible solution might be to remove the control cover and insert a piece of transparent green film over the clock / control area. Dean Mountlake Terrace, WA

  Answered 4 years ago by kindasortaDIYman

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Q: Questionhow do you turn on the control panel light?

Asked 6 years ago by Les.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I wish i had noticed this before i purchased it. My much older one i replaced with this was backlit. So disappointed

  Answered 3 years ago by Anonymous

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Q: QuestionHI I have to replace a GE over the counter microwave model JVM1950sr1ss. What model replaced that? Thanks.

Asked 6 years ago by cie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi cie - A comparable model is GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS. The new model has a dark gray, enamel interior with steam clean option making cleaning easier. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM7195SK_EK_C3.pdf - We certainly appreciate your loyalty! Enjoy - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace my over the stove microwave model JVM1440BH04. Can you tell me which current model numbers will fit and are closest in appearance?

Asked 6 years ago by Connie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Connie - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used (JVM1440BH04: Approximate Product Dimensions 29 7/8"W x 16 13/32"H x 15 1/4"D). Comparable models are GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKBB (black)/JVM6172SKSS (stainless/gray) and GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB (black)/JVM3160RFS (stainless/black). We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Enjoy -Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHello, We need to replace our white Kenmore Model 721.89941490 - serial #611KM05137 over the range microwave. Which GE MW will work? There are cabinets on either side of the stove/microwave.

Asked 6 years ago by DebC.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Watch out. NOT all over-the-range microwaves are the same HEIGHT. The old Kenmore you have is 15 1/2 inches high. I know because I have the same one from 1995 and it just died. All the new ones for over the range are either a lot shorter in height or about 16 1/2 inches high. I Don't know what the code is for clearance between your range top and the bottom of the microwave, but this extra inch might put you out of spec. Also, if you have tiles on the wall behind the range, like I do, and they were cut away to allow for the 15 1/2 inch high microwave to fit flush to the wall under the cabinet, then the taller ones will not fit. You will need to either 1) raise the cabinet, 2) cut more tile away, which is hard to do without breaking tiles 3) cut away the underside of the cabinet which may not be possible if it is a solid board 4) mount the microwave a tile-thickness away from the wall, This would be my preference. You would need to put a spacer the thickness of the tiles behind the new mounting rail. You may still be out of spec with the range-to-microwave clearance.

  Answered 5 years ago by DougH

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Q: QuestionWe have a J VM 240WV 001 Model. Well this be able to replace it?

Asked 7 years ago by Tim.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Tim -Yes, Model JVM3160DFWW is a nice choice to replace JVM240WV001. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Check out the Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW. This models has sensor cooking controls (senses humidity from foods while cooking and automatically adjusts time and power) and a dark gray, easy-clean enamel interior with Steam Clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - We certainly appreciate your loyalty! Enjoy- Sue

  Answered 7 years ago by GE Answers

  
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