LG - 2.1 Cu. Ft. Over-The-Range Smart Microwave with Sensor Cooking and EasyClean - Stainless Steel

I always consult Consumer Reports before an appliance purchase and this LG microwave was rated highly by CR. I agree. I installed this myself replacing a Kenmore microwave that blew a diode. The wifi works, I get a little popup message on my computer monitor announcing the "meal" has completed warming. I am not sure wifi messages from my microwave will change my life much, but it is OK.

The microwave itself looks very nice and the features and functions seem well thought out. However, before ever using it, we noticed something concerning with the interior. We have wiped the inside of the microwave six separate times using only water, and also steam-cleaned the interior with water. Each time, tiny crystal-like particles continue to come off onto the cloth. Because of this repeated result, we believe the interior coating itself may be shedding. Out of caution, we have not used the microwave at all, as we do not feel comfortable heating food in an appliance where material appears to be coming off the interior surface. This is especially concerning given that this is a food-contact environment. We contacted LG about this issue over five weeks ago and have yet to receive a resolution or clear explanation of what the material is or whether this is normal or safe. Given the potential health implications, the lack of response has been disappointing. Also the door is slight miss aligned We wanted to like this microwave, but until this concern is addressed, we cannot recommend it.

I am very pleased with our purchase of this LG-2.1 cu. ft. over-the-range microwave. Aside from the beautifully clean look, its functions are easily used, even though I'm a senior and not a particularly techy person. There's a 30 second button for a quick-heat, plus if you want to heat for any exact # of minutes you just need to push that number. for more exacting detailed time you simply push "cook time" and the exact amount of time you might want (ie: 2:18 for 2 minutes and 18 seconds). The interior is nice and spacey, but the light could have been a little brighter. All things said, I love it. Best Buy delivery was within the window of the time frame I was given and the delivery men were courteous, professional and cooperative. Very pleased overall with the choice of store and product.

I give this product 4.5 stars. It's a very good microwave, the light below is bright and there are two settings. I purchased it for the exhaust fan, which is excellent. I have it attached to a external exhaust vent and it does the job perfectly. The only thing I don't like is the touch pad -- every fingerprint leaves a mark and I'm constantly wiping clean with a soft cloth.

Good product and great price and easy too work with it