Questions & Answers

Q: QuestionCan the turntable be turned on and off?

• A:Answer Yes, the turntable operation can be controlled.

Q: QuestionWhat is the wattage of this GE microwave?

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer The wattage of this GE microwave is 1000 watts.

Q: QuestionCan the turntable be turned on and off?

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes, the turntable has an on/off option.

Q: QuestionCan the turntable be turned off in this microwave?

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, the turntable operation can be controlled and turned off.

Q: QuestionDoes this microwave have cooktop lighting?

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, this microwave has cooktop lighting.

Q: QuestionWhat is the maximum air flow capacity of the venting system?

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer The maximum air flow capacity is 300 cubic feet per minute.

Q: QuestionDoes this microwave have a timer?

• A:Answer Yes, this microwave has a timer.

Q: QuestionAre there preset programs available on this microwave?

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, there are preset programs available on this microwave.

Q: Questiondoes it require an external vent?Want to know if the vent is internal or if we have to install an outside or external vent kit.

Asked 10 years ago by Joby.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer has both options, but default vents into the room, but you can change to vent to the back.. after knocking out 2 small precut panels.

  Answered 10 years ago by robert

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Q: QuestionA red light on the "filter" on the display came on. Now I can't get it to turn off.

Asked 8 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I tried everything I could find online to help me with this problem. Then I tried one more time by pushing only the word “reset”. I did not push the red light. It worked!

  Answered 5 years ago by thumper

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Q: QuestionWhat is the difference between GE Microwave JVM3160RF3SS and JVM3160RFSS? I need a replacement for JVM3160RF3SS and can't find it anywhere. Thanks!

Asked 5 years ago by KCAV.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I just replaced my JVM3160RF3SS with what I thought was a JMV3160RFSS (notice the 3 is missing from 3SS) from Best Buy. But the model number on the actual unit is JVM3160RF6SS. So, I bought what I thought was JMV3160RFSS because I couldn't find the JMV3160RF3SS anywhere. I can tell you that with the JVM3160RF6SS the screw holes on top of the microwave don't exactly line up with the JMV3160RF3SS. I purchased what I thought was the same model I had before specifically so everything would line up and it would be an easy install. Not so fast my friend! The holes were slightly off, super frustrating.

  Answered 5 years ago by WAZZU94

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Q: QuestionVented InternallyDoes any modification need to be made to vent to the inside. I have no exhaust above cabonet. Should I buy the extra charcoal filter? Also, can the turn table be turned off?

Asked 10 years ago by Anonymous.

• A:Answer Hi-this is Sue from GE. Thanks for your interest! The blower will need to be rotated for indoor (recirculating) venting. The directions are provided in the installation instructions included with the microwave. Also, the recirculating charcoal filter is included. The turntable can be turned off when using larger dishes. Model JNM3161DFBB is the same microwave except assembled for indoor (recirculating) venting. Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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Q: QuestionA thin card board is attached (right side)inside JVM3160 over the Range MicrowaveI recently bought JVM3160 over the range microwave. I see a thin cardboard is attached at the right side, inside the microwave. May I know what is the use of it.? or should I remove it. I don't see anything in the installation instruction manual.

Asked 9 years ago by AGST.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi AGST- This is Sue at GE Appliances. Thanks for your purchase! The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan you use this microwave over the stove without an outside venting system?We do not have an outside venting system in our house. Will this microwave still work for us if we install it over our stove? Thank you.

Asked 11 years ago by Ann.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes, you can either vent back into the room or through an external vent. I vented internally. The configuration was easy, hardest part was installing the filter. It took a bit of finesse to remove the panel from the front of the unit.

  Answered 11 years ago by Brian

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Q: QuestionWhich is cheaper - Buy a new magnetron tube or buy a new unit?What is the life expectancy of the magnetron tube in this unit? What is the warranty period? (Model: JVM3161DFWW SKU: 1624523)

Asked 12 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Magnetron priced at time my 11 yr old unit expired was $168.00. BestBuy GE unit was $200.00.

  Answered 12 years ago by GoldenCadillac

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Q: QuestionOld Microwave is GE Model JNM1851SM2ss...will this model match up with installation holesOur old Microwave is GE Model JNM1851SM2ss...will this model match up with current installation holes (in cabinet above microwave

Asked 12 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi -this is Sue from GE. Thanks for your interest in our GE model JVM3160RFSS. We appreciate your loyalty! Our 30" over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth). The height and depth of the models may vary slightly. The top mounting is basically the same. You will need to use the back wall mounting bracket included with the new model as they are similar but not interchangeable. Your model, JNM1851SM2SS was shipped assembled for recirculating (indoor) venting. Model JVM3160RFSS is shipped assembled for outdoor venting. If you choose model JVM3160, you will also need to purchase the optional recirculating charcoal filter JX81L and follow the recirculating venting instructions in the installation guide. You may want to consider model JNM3161RFSS. It is the same model except is shipped assembled for recirculating (indoor) venting. You can view online at: http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&fs=saas&saas=saas&keys=keys&st=+JNM3161RFSS Thanks for checking with us. Enjoy!

  Answered 12 years ago by GE Answers

  
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Q: Questionhow much does it cost to remove old microwave and install new one,( over the range )

Asked 11 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Beat Buy charge was $120.00 for removal and install.

  Answered 9 years ago by MongoVerified Purchase

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Q: QuestionWill the JVM3160DFWW model fit the same space as my JVM3160DF2WW model

Asked 4 years ago by Slambam.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer The quick answer is that yes, it will fit in the same space. The longer answer is that you're going to have to do some work. I just (10/20/2023) installed a JVM3160DFWW in place of a JVM3160DF2WW that I installed in 2015. I use the outside back exhaust installation method. I was hoping I could use the same wall bracket that came with the DF2WW and top cabinet screw holes that I drilled in 2015 but no. There's only two bracket slots on the lower back of the DFWW instead of the four on the DF2WW and they're in a slightly different position. You have to use the new bracket which means drilling more holes. Instead of three top mounting nuts there are only two on the DFWW. One of the two is almost in the same position as one on the DF2WW but the other isn't close and you'll have to drill another hole in the upper cabinet. I was a little frustrated because I thought I could just remove the DF2WW and drop in the DFWW but that's not the case.

  Answered 2 years ago by JVM3160DF2WWvsJVM3160DFWW

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Q: QuestionI am replacing my 1.5 cu. ft over the range microwave JNM1541DNBB and need to know what model is closest to this item?

Asked 7 years ago by JNM1541DNBB.

• A:Answer Hi - We certainly appreciate your loyalty! Comparable models are GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB and GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKBB. These models can be converted for recirculating venting. The Recirculating Charcoal Filter for recirculating venting is included. We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKBB. This models is factory assembled for recirculating so no conversion is required. It also have sensor cooking controls (Automatically adjusts time and power for delicious cooking results) and easy clean, dark gray enamel interior with Steam Clean option. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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