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Questions & Answers

Page Showing 241-260 of 1094 questions
  • Questionhow do you know if the range hood needs to be replaced when replacing the microwave?

    Asked by alice.

    • Answer An Over-The-Range microwave like this serves as both a microwave and range hood. One cannot be replaced without the other.

      Answered by GE Answers

  • QuestionDoes it have a vent fan

    Asked by Heather.

    • Answer Yes, this model features a 300 CFM venting system. It is convertible to external venting and is factory set for recirculating operation with the charcoal filter included.

      Answered by GE Answers

  • QuestionWhat is the cam on this microwave

    Asked by Anonymous.

    • Answer This microwave does not include a camera. You can view the full specifications by clicking on See All Specifications located on the product page.

      Answered by GE Answers

  • Questionwhat does the red light on RESET FILTER mean?

    Asked by Anonymous.

    • Answer The Reset Filter message is a timed reminder designed to prompt you to change the charcoal filter. It will illuminate approximately every six months. This feature does not detect when the filter is actually dirty; it operates on a preset timer. The charcoal filter typically needs to be replaced every 6–12 months. After the filter has been changed, if applicable, place your finger over the words “Reset Filter” and press and hold for 3 seconds. The indicator light will then reset and turn off. If the light remains on after doing this, disconnect power to the microwave for a minute or two by unplugging it or switching off the circuit breaker. Then restore power and check whether the indicator has reset. If your microwave is vented externally, a charcoal filter is not required, and you can simply reset the indicator light. If a new filter is needed, the part number is WB02X35687. Please check with Best Buy regarding availability. If it is not available there, it can be purchased through our parts team at 1-877-959-8688. To review information on how to change the charcoal filter, please see page 17 of the User Manual for this model by visiting the product page, clicking the “Features” tab, and navigating to the “Manuals & Guides” section.

      Answered by GE Answers

  • QuestionHow do I get help with installation?

    Asked by Mt.

    • Answer For assistance with delivery and installation questions, please contact the Best Buy team directly at 1-888-237-8289. You can find the Installation Instructions by visiting the product page, selecting the Features tab, and then navigating to the Manuals & Downloads section.

      Answered by GE Answers

  • QuestionDo most GE microwave ovens use the same mounting plate?

    Asked by Anonymous.

    • Answer The mounting plate and installation hardware included with our microwaves are specific to each model and may vary.

      Answered by GE Answers

  • QuestionMy existing microwave measures 15 1/2 height. Will this work?

    Asked by Anonymous.

    • Answer This microwave is 16.125" in height. It can be installed under cabinets that are a minimum of 30" above the cooktop.

      Answered by GE Answers

  • QuestionDoes this microwave come with a mounting kit?

    Asked by Microwave.

    • Answer Yes, this microwave will come equipped with the mounting kit and hardware.

      Answered by GE Answers

  • QuestionHow to get smudges off stainless steel. Tried mild dish soap with warm water, did not remove stain.

    Asked by Sunflower.

    • Answer To clean the stainless steel on model JVM3160RFSS, we recommend using Stainless Steel Magic or a similar product using a clean, soft cloth. More information about cleaning the stainless steel is available on page 15 of the manual; you can view the manual on Best Buy's product page for the microwave when you go to the 'Features' section and scroll to the bottom.

      Answered by GE Answers

  • QuestionIs this microwave available in 50MHz (50 cycle)?

    Asked by TerryP.

    • Answer This microwave model is not available in 50 50MHz.

      Answered by GE Answers

  • QuestionDoes it come with a plug

    Asked by EricM.

    • Answer Yes, this model comes with a factory-installed power cord and standard 3-prong plug for a 120V grounded outlet. It is designed to plug into a 120-volt/15-amp cabinet-mounted outlet above the unit. To review additional installation information, please see the Installation Guide starting on page 2 by visiting the product page, clicking on the “Features” tab, and navigating to the “Manuals and Guides” section.

      Answered by GE Answers

  • Questionmy old GE microwave was vented to exhaust through the wall. can this unit do the same?

    Asked by ufchef.

    • Answer This particular model comes from the factory as a non-vented/recirculating microwave but can be converted to external venting, including wall exhaust. You can find more information in the installation manual by visiting the GE Appliances site and selecting the Owner Support tab,

      Answered by GE Answers

  • QuestionDo you indtall

    Asked by Anonymous.

    • Answer Yes. I did.

      Answered by MichaelL

  • QuestionHow long is the cord and what side is it on?

    Asked by Saturn.

    • Answer The power cord on this over-the-range microwave comes out of the top of the unit on the right side, facing the front of the microwave. The power cord is 40" long.

      Answered by GE Answers

  • QuestionCan I extend my warranty

    Asked by Warranty.

    • Answer For information about extending the warranty of this microwave, please contact Best Buy team directly at 1-888-237-8289.

      Answered by GE Answers

  • QuestionCan this be installed ventless

    Asked by Ken.

    • Answer Yes, the model JVM3160RFSS can be installed without being vented to the outside. You can find instructions for the non-vented ductless installation on pages 12-15 of the installation guide that can be found on the product homepage in the "Features" section under "Manuals & Guides."

      Answered by GE Answers

  • QuestionDoes this oven have a vent

    Asked by Anonymous.

    • Answer This microwave comes with a recirculating vent system that is non-vented and includes a factory-installed Charcoal Filter, part JX81C or WB02X33061, to remove smoke, steam and odors. It can also be converted to external venting if desired.

      Answered by GE Answers

  • QuestionDoes this GE above the range comes with the mounting bracket

    Asked by Bill.

    • Answer This model unit will come with the mounting brackets. More information about mounting the unit can be found in the “Features tab” under “Installation Guide” page 6 on the website.

      Answered by GE Answers

  • QuestionANYTHING TO INSTALL OTHER THAN PLUG IT IN?

    Asked by be.

    • Answer No

      Answered by user995985

  • QuestionDoes it vent to the outdoors

    Asked by Bear.

    • Answer This model can vent to the outdoors but does not have to. It comes set up to recirculate air with a charcoal filter, and you can convert it to external venting by following the instructions on pages 11 to 15 of the installation manual here: https://files.bbystatic.com/IWRKFwfDvJrx6nVe9qcPEw%3D%3D/c200d0c3-68d8-45f9-ba7e-581306b0baec

      Answered by GE Answers