A:AnswerHi there,
We are finding that the approximate dimensions for this unit are as follows: Width: 29 7/8", Height: 16 1/2", & Depth: 15 1/4". We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHi Jack,
Most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. All current OTR (over-the-range microwaves), including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas cooking products with combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no performance or warranty problem. We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHello JimF - Thank you for your question. We are glad to assist. The microwave model JVM3160RFSS does not have a compatible trim kit to fit into a 36" wide space. Thanks for checking. Olga
A:AnswerHello - Thank you for your interest. We are happy to help. Yes, this over-the-range microwave has a surface/cooktop light. We hope this helps. Olga
A:AnswerHello Jer - Thank you for reaching out to us regarding your microwave. We are sorry to hear your microwave turntable is not working and we are glad to assist. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16898
If this information does not help, service is recommended. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/
Or if you prefer to call you can reach our scheduling department at:1-800-432-2737. To order replacement parts through the GE Appliance Parts Store you can call our Parts Team at 1-877-959-8688 or order on-line by visiting: https://www.geapplianceparts.com/store/
We apologize for any inconvenience it has caused. Olga
A:AnswerHi there,
We are finding that the dimensions for the model that you've provided are approximately: W: 29 7/8", H: 16 1/2", D: 15 1/4". Based on those dimensions, we are finding that this model has very similar overall dimensions and also has stage cooking capabilities. You can view that model here: https://products.geappliances.com/appliance/gea-specs/PVM9179SKSS - Also, here is a link that details what Stage Cooking is: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22765 - Finally, take a look at pg. 9 of your Owner's Manual to see information on Cook Time I and Cook Time II. You can view that document here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40774.pdf - We hope that this helped! Thank you very much for your question. -Michael
A:AnswerHi there,
Based on what we are seeing, this model of microwave does not have a Stage Cooking feature. We apologize for any inconvenience. However, here is a link that details exactly what Stage Cooking is in case you would like to read more about it: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22765 - Thank you so much for your question. -Michael
A:AnswerWe replaced a Kenmore Elite that we purchased in June 2011 with this model. It is only about half an inch taller than the Kenmore. The mounting holes for the upper cabinet will not be the same so you'll be drilling more holes. Be careful mounting the paper template under the upper cabinet because the holes have to be spot on or you won't be able to mount it properly. Also, the rear bracket has different hook and hole positions so you won't be able to use the Kenmore bracket.
A:AnswerHello JDWI. Thank you for reaching out to us. We are glad to assist. Here is the link to this microwave model templates: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-41080.pdf
Here is the link to the complete installation instructions:https: //products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF
I hope this helps. Olga
A:AnswerHello Pat. Yes, the new stainless steel model JVM3160RFSS is a great replacement for your existing microwave. It will work in your current space. Thank you your interest. Olga
A:AnswerHello Akb. Yes, this microwave comes with one year warranty. You can view this model warranty details provided on page 19 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF
Thanks for checking. Olga
A:AnswerHello Shontell - Thank you for reaching out. We hope you are enjoying your microwave. For a replacement glass tray, have a look at this link: https://www.geapplianceparts.com/store/parts/spec/WB39X10032 We hope this helps. Please let us know if you have any more questions. - John
A:AnswerHi - GE Profile Spacemaker® JVM1490WD is a Convection/Microwave Oven. GE Model JVM3160DFWW is a microwave only. We also offer GE Profile™ 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven PVM9179DKWW. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening so you can choose any current model as a replacement. Check out the following Quick Specs document for model JVM3160DFWW: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Check out the following Quick Specs document for model PVM9179DKWW: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVM9179DK_C3.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue
A:AnswerHi there,
We are finding that this unit has a vent CFM of 300. For more information on CFM Ratings you can click on this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18032 - We hope that this was helpful! Thank you so much for your question. -Michael
A:AnswerHi Viv - Yes, GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven
JVM6175EK1ES is equipped with an interior light. Take a look at page 24 of the Use and Care Manual- Oven Light Replacement: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40763.pdf - Thanks for choosing GE. We are glad to have you in the family! Sue
A:AnswerHello Oscar. Yes, the microwave JVM3160RFSS is our currently available model:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf
Thanks for checking. Olga
A:AnswerHi Len - Thanks for reaching out to us and for choosing GE! Some microwave models have a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat. If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” Keep in touch at GEAppliances.com - Sue
