“I have a Bisque JVM1460AA which has died on me. No lights, etc. Can this be repaired? If not, is this product you have a new model or refurbished?”

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• Hi LJ - We are sorry to hear your GE Microwave JVM1460AA is no longer working and apologize for any inconvenience this has caused. Try a reboot by turning off power at the circuit breaker for 30 seconds or so. A technician is required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - If you decide to replace your microwave, Model JVM3160DFCC is a new model (not refurbished). We certainly appreciate your loyalty. Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered by GE Answers 5 years ago

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• It is new.

  Answered by MaryG 5 years ago

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