Questions & Answers

Q: QuestionI am replacing an under the cabinet CEB1590SS2SS Ge Cafe. Will this be a good replacement?Thank you!

Asked 5 years ago by Nee.

• A:Answer Hi Nee - Thanks for viewing GE Model # JVM3160RFSS! This over-the-range microwave is not designed for installation in the same cabinet as Cafe Model # CEB1590SS2SS. We suggest Café™ 1.5 Cu. Ft. Smart Countertop Convection/Microwave Oven CEB515P2NSS. Please view the Quick Specs at the following link for compatible trim kits and cabinet dimensions: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CEB515P4NWM%20_3NDS_2NSS_19.1.22.pdf - Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionwill a whirlpool microwave model wmh32519hv fit in thecspace where I currently have a kenmore model 66568610891

Asked 5 years ago by lesleyfox.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi lesleyfox - Thanks for viewing GE Model JVM3160DFBB! All GE 30" over-the-range microwaves are approximately the same width (29 7/8"), and are designed to fit into a 30" wide cabinet opening above your range or cooktop. GE JVM3160DFBB is 16 1/2H x 29 7/8W x 15 1/4D and should fit in the same space as Kenmore 66568610891. We suggest viewing the Quick Specs document at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Please contact BestBuy regarding Whirlpool models. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many inches from the wall to the front are the top mounting brackets? I'm replacing a Kenmore 40185044010 its brackets are only 9.5 inches, from the wall. I have thick stone backsplash and can't push it back any further.

Asked 5 years ago by Caitlin.

• A:Answer Hi Caitlin - Thanks for considering GE Over-the-Range Microwave Model JVM3160RFSS. This model uses a rear wall mounting bracket only and not a top cabinet mounting bracket. We suggest viewing the Quick Specs at the following link for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Also, take a look at pages 17 and 20 of the Installation Guide regarding the rear wall mounting bracket and top mounting screws: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, I have a 36" space and I will need the filler. I s this microwave compatible with the filler? and I have 2 holes in the back on the wall that will face the back of the microwave, is that mean I can get a microwave that is nonrecirculating vent?

Asked 5 years ago by Rose.

• A:Answer Hi Rose - Thanks for considering GE Model JVM3160RFSS! This model is not compatible with a 36" Filler Kit. We suggest GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven Model #: JVM6172SKSS. This model is compatible with 36" Side Filler Panel Kit JX36BSS (sold separately). Also, GE over-the-range models are all designed for adaptation for the following three types of ventilation to suit your need: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat kind of light bulbs are used to light down onto the cooktop. Incandescent, halogen, LED. Please describe how many lights there are and what the bulb wattage is.

Asked 5 years ago by BarbS.

• A:Answer Hi BarbS - Thanks for viewing GE Model JVM3160RFSS! This microwave is equipped with two 40 Watt Incandescent bulbs. Take a look at the following link: https://www.geapplianceparts.com/store/parts/spec/WB25X10030?SpecType=SpecType - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello, does it have a bottom light to light the range surface below? Thx

Asked 5 years ago by Hartman.

• A:Answer Hi Hartman - Thanks for viewing GE! Yes, all GE over-the-range microwaves are equipped with cooktop lighting to illuminate the range below. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this replace Model JVM3670SK06? Thank you.

Asked 5 years ago by Katherine.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer Hi SofiesMom - We certainly appreciate your loyalty! Yes, when replacing a 36" over-the-range microwave with a 30" model, you will also need a 36" filler kit to allow it to be installed in a 36" cut-out opening. Model JNM3163RJSS is compatible with Optional 36" Side Filler Panel Kit JX36BSS (sold separately). We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to know the exact measurements of this unit

Asked 5 years ago by Mike.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer Hi Mike - Thanks for considering GE Model JVM3160DFCC! Product Dimensions: 16 1/2 H x 29 7/8 W x 15 1/4 D. We suggest viewing the Quick Specs for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a Bisque JVM1460AA which has died on me. No lights, etc. Can this be repaired? If not, is this product you have a new model or refurbished?

Asked 5 years ago by LJ.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer Hi LJ - We are sorry to hear your GE Microwave JVM1460AA is no longer working and apologize for any inconvenience this has caused. Try a reboot by turning off power at the circuit breaker for 30 seconds or so. A technician is required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - If you decide to replace your microwave, Model JVM3160DFCC is a new model (not refurbished). We certainly appreciate your loyalty. Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this microwave exhaust vent align with my current vent in the wall. I currently have GE unit jvm1630

Asked 5 years ago by Dale.

• A:Answer Hi Dale - Thanks for your loyalty! Yes, the vent on Model JVM3160RFSS will align with the current vent on your current model JVM1630. The over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Also, all GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there an image of the underside of this unit? Does it work like a vent a hood and is there a light?

Asked 5 years ago by Josh.

• A:Answer Hi Josh - Thanks for considering GE Model JVM3160RFSS! Yes, the microwave is equipped with cooktop lighting and a two-speed, 300-CFM venting system that removes smoke, steam and odors. We suggest viewing pages 15-16 of the Use and Care Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this come with a plug or does it need to be wired ?

Asked 5 years ago by Sonny.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Sonny - The microwave is equipped with a power cord that comes out of the top of the unit on the right side (facing the front of the microwave). Thanks for choosing GE. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy 1.5cubic feet over the range microwave went out and I'm found a 1.6 over the range microwave to replace it. Will it fit? Or do I have to replace with another 1.5 cubic foot microwave??

Asked 5 years ago by Alanna.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer It will fit the opening but the new mounting bracket will need to replace the old one and new holes drilled from the top. 30 minute job when I did it.

  Answered 5 years ago by KTmicrowaverVerified Purchase

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Q: QuestionWhat are the dimensions, please?

Asked 5 years ago by April.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi April. The approximate dimensions for this model are as follows: 16 1/2" H x 29 7/8" W x 15 1/4" D. We hope that this helps and that you're staying safe and healthy.

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a Firgidare cclmv169, will this model work? 30” opening

Asked 5 years ago by Judy.

• A:Answer Hi Judy - Yes, Model JVM3160RFSS also fits in a 30" opening. We suggest viewing the Quick Specs document at the following link for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat’s the warranty on this microwave I purchased it 13 months ago and today just went black when heating some food I was expecting to last a few years more thanks

Asked 5 years ago by Daniela421.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Daniela421 - Thanks for reaching out to us! We are sorry to hear your 13 month old microwave is no longer working and apologize for any inconvenience this has caused. We suggest resetting the electronics by turning off power at the circuit breaker for 30 seconds or so. This model has a 1 Year Warranty. So that we can review this with you, please reach out to us at GEAppliances.com. We look forward to hearing from you soon! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a GE 1.6 CU Ft. over the range microwave with s/n SH260909A This microwave keep tripping the fuse as you enter a number to use it. GE has replaced the door twice and I have also had the door lock sensors switched replaced but still the same. why?

Asked 5 years ago by jab.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi jab - Thanks for reaching out to us! We are sorry to hear your GE microwave trips the fuse and GE Appliance Service has not resolved the issue. This is frustrating, we know. So that we can review this with you, please reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm - We apologize for any inconvenience this has caused. We're glad to have you in the family and look forward to hearing from you soon! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this new model JVM3160DFWW fit and replace my old model JVM1430WA-001? And will I need anything extra for installation? Will the holes above the cabinet be the same?

Asked 5 years ago by Lil.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Lil - We certainly appreciate your loyalty! Model JVM3160DFWW will fit in the same space as model JVM1430WA-001. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionLooking to replace my GE Spacemaker® 1.4 Cu. Ft. Capacity, 950 Watt Microwave Oven JVM1443WK02 and wasn’t sure what would be comparable to buy and replace

Asked 5 years ago by Overtherangereplacement.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer I just measured the width and height of my old one and got a perfect fit.

  Answered 2 years ago by HappyBuyer

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