Questions & Answers

Q: QuestionI just purchased this microwave and it is extremely loud when operating. I've never heard a microwave make such a noise. Is this normal for this model or should i contact the mfg.?

Asked 9 years ago by Anonymous.

• A:Answer Remove the exhaust hood, make sure the exhaust system isnt restricted. While mine was running it was producing almost 80dB! removing my exhaust reduced it almost to a whisper (Something in the exhaust hood was pinning the flap if using external venting). When the exhaust is restricted it runs very loud, if the exhaust is restricted the fan speed increases. Wish their manuals was mor.e descriptive than saying noise while running is normal

  Answered 2 years ago by PhillipSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this model have an option to mute the end of cooking signal and/or button beeps?

Asked 9 years ago by MamaPants.

• A:Answer We're not 100% certain but seem to recall that the instructions said those options were there. We've only had it a week or two.

  Answered 8 years ago by JandBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI currently have GE JVM130G 002 ,,which is about 14 1/2" D x 14 1/2" H. Is there a unit with about the same dimensions? over the range thanks

Asked 9 years ago by Marty.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Marty, I am happy to help. All of our new over the range models are slightly taller than your current models. The good news is that It will fit in the same space. You will need to use the mounting brackets that come with the new model. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

  Answered 9 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this microwave be vented to outside instead of just recirculate the air inside kitchen...?

Asked 9 years ago by Liberty1.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes it can. Instructions on which way the fan motor should be turned. I think it ships this way for outside venting. Very easy to turn fan motor. I switched it to recirculating, because I didn't have access above kitchen to put a vent duct to the outside.

  Answered 8 years ago by RoboinkVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questioncan this be vented out the front?

Asked 9 years ago by smm123.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes

  Answered 9 years ago by DogOliver

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionOver-the Range MicrowaveI am looking to purchase a new white microwave and would like to be able to control timer. My daughter has an endless timer on hers and I definitely do not like that feature, Would you please advise me on which models to compare? Thanks in advance. Pat

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer I dont know what an endless time is, but you put in the time you want. It has express buttons so if I want 2 minutes on high I just hit 2, etc. But you can set to whatever power for however long you wish also.

  Answered 8 years ago by imateachermomVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this fit a trim kit for model number JE1860GB?I'm replacing a GE JEI860GB. I'd rather not have to buy a new trim kit. Would this microwave fit in the existing opening?

Asked 10 years ago by Nacki.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Dear Nacki - this is Nancy at GE Appliances and I am happy to help you. This microwave model JVM3160DFBB is an over-the-range microwave and is not designed to be built into the cabinet. If you would like to replace your JE1860GB built-in microwave, then we recommend model PEB7226DF. You will need to use the new trim kit but should not have to change your cabinet opening. I hope this helps! Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionJust bought the jvm3160df2wwIs the charcoal filter included?

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes the filter is included.

  Answered 9 years ago by pcrossVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questionwill this over th range replac a GE profile 36" one? If not which one will?

Asked 10 years ago by Anonymous.

• A:Answer This new over the range microwave will replace GE Profile Spacemaker XL1800 Stainless Steel Microwave

  Answered 9 years ago by DharmajVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionInterior lightDoes the interior light stay ON when the door is opened after cooking the item?

Asked 10 years ago by Georgey Boy.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, it does

  Answered 10 years ago by Kbgators44

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questionwhy aren't full-sized templates available for OTR microwaves as replacements for lost/missing templates?Purchased GE PVM9179SF1SS microwave from Home Depot. They had allowed a customer to return it to store minus hardware bag and template for drilling cabinet. Have located 3 3" long screws to mount micro to cabinet but all I've been able to acquire from GE is vent template, and that's on a sheet of paper from a copier. I need the full-sized template to drill cabinet and support bracket

Asked 10 years ago by Anonymous.

• A:Answer Hello - this is Nancy at GE Appliances. We are sorry to hear that you are having a difficult time getting the proper template so you can install your new over-the-range microwave. I am happy to help you. Please contact the GE Answer Center at 1-800-626-2005 for assistance. Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhere can I get an installation template?I am moving my microwave to a new location where it will have an outside exhaust - the vertical configuration. Google couldn't find a cabinet mounting template for me, and I have long since lost the one that came in the box. Where can i get one? I am happy to download one and scale it up to the size necessary. My specific model number is JNM1851SM2SS. Thanks.

Asked 10 years ago by Anonymous.

• A:Answer There are usually just 2 screws for suspending the microwave from the upper cabinet, so measure carefully (triple measure if needs be to be sure). Measure the distance out from the back wall and the distance in from the sides. Same for the hole for passing the cord up through. If you are a little bit off on your holes , enlarge them in the direction needed to avoid cross threading the bolts in the case-mounted nuts. Possibly use large washers if you had to enlarge the hole(s) much , a.k.a. "fender washers". If you REALLY screw up the holes, you will have to add a small board inside the upper cabinet of a piece of sheet metal most of the way across with holes in the right place. You could also carefully measure the locations of the old holes relative to the back and cabinet sides at your old location in your particular case.

  Answered 8 years ago by ApplianceuserVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat gas range goes best with this? Looking for a 5 burner one.

Asked 11 years ago by Kim.

• A:Answer We have it over Samsung's slide in gas range NX58H9500W and they almost look they they're part of the same series of appliances. This is a pricey convection range with an elongatedd center burner that comes with a removable griddle top. So far I like it very much. It is all flush with the counter, clear back to the wall--no raised area with the controls. My kitchen is tiny--this provides more workable space on the cooktop and provides an illusion of a little more space in the kitchen. And I have a pretty tile border backspash which isn't covered by this range. Controls are on the front so it may not be appropriate for a household with little kids--although I think the electronic controls for the oven might include a lock?

  Answered 8 years ago by DIYhomeownerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionGE JVM7195 over range microwave instructions for ductwork.The template to install the JVM7195 over the range microwave (top ducted to outside) calls for a hole cutout that is 6 1/4 inches x 13 inches to accommodate the ductwork. Standard (rectangular) ductwork is always 3 1/4 x 10 inches. Hate to remove that much of the cabinet floor unless it's necessary. Anyone have an idea why they advise a cut-out that large? I called GE and they said they aren't equipped to answer install questions.

Asked 11 years ago by Al.

• A:Answer First, the size probably meets fire code in some jurisdiction. You need to meet local code so you can adjust to your locality. In addition, the space allows you to maneuver the microwave if your template following us less than optimal.

  Answered 8 years ago by EarlInMSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionA suitable replacementI have a white GE Spacemaker® 1.6 Cu. Ft. Capacity, 1000 Watt Microwave Oven with Outside Venting model JVM1630WB007, what would be a suitable replacement?

Asked 11 years ago by pauldoe.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Any over the range microwave should work. The size is standard and you will have to replace the mounting hardware anyway.

  Answered 10 years ago by TVJerry

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIm replacing the JVM1650. Will this one fit in the same space, need any additional accessories for inside venting and have similar features?

Asked 11 years ago by SusieQ.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer My GE fit into the same holes. To make, call GE customer service.

  Answered 9 years ago by KnightRiderVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionAvailabilityI'd like to order this product (JVM3160RFSS) but it does not seem to be available at any stores in the NW United States. Are there plans to restock this item or do I need to go somewhere else to buy it?

Asked 12 years ago by Anonymous.

• A:Answer I bought it at the store through their website. I told a sales representative the model, he ordered it through the website, and it was delivered to my door. You may be able to call the store and order it?

  Answered 8 years ago by riddleVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI noticed that the microwave is said to have a non stick interior. Does that mean it has some type of coating that is not safe for pet birds?

Asked 2 years ago by BirdOwner.

• A:Answer NathanE must think he is clever. He must not realize that even cooking with a pan that has a non stick coating can be dangerous if you have bird in your home. GE’s website has more information about the chemicals that are used in their products. Hope that helps!

  Answered 2 years ago by CaptainObvious

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionNeed to replace model #JVM130K004 serial #GL951477S Will this be a suitable replacement?

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer If the size is the same it will work.

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (1)ReportAnswer this question