A:AnswerNathanE must think he is clever. He must not realize that even cooking with a pan that has a non stick coating can be dangerous if you have bird in your home. GE’s website has more information about the chemicals that are used in their products. Hope that helps!
A:AnswerThe answer from GE answers is incorrect. I just installed this today and the mounting holes from the cabinet above are different. The left one is at least 3 inches different compared to the JVM3160DF3WW that you would have. The mounting bracket did still work for me though.
A:AnswerSince we’re replacing a 36 in GE over the range microwave, can you help us in which GE over the range microwave would work that has a filler kit to accommodate this custom space?
A:AnswerHey pm, thanks for trusting us to help. Yes, this this the same model and it will fit your space and serve as a great replacement. We'd also like to apologize for any difficulties you experienced with your current microwave. We know what a headache that can be. If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. - Guy@GEA
A:AnswerHi Gjavier! We appreciate your question. The size or power of the fuse is not listed and the information is not readily available as this is not a consumer replaceable part. We suggest that you contact service to repair the microwave. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We hope this helps! Emily@GEA
A:AnswerHi mrw81 - Thanks for reaching out to us and for your interest in this over-the-range microwave! We apologize for the trouble you have experienced in accessing this information and are happy to offer you some guidance in this. We have a template of the top of the microwave on our website that shows the measurements for the screw holes and vent cutout locations. - This template is included with the unit, but we will be happy to provide you with it so that you can better prepare for your installation. Please reach out to us via our Contact Us page online or on social media and we will be happy to help you with this. We hope that this helps! -Eliza@GEA
A:AnswerHello Tiger - Thank you for being part of the GE Appliances family all these years. Model JVM3160RFSS would make a wonderful replacement for your current unit. All 30" over-the-range microwaves are designed to fit in the same space. For features, they are very similar. Model JVM3160RFSS will have slightly more wattage and a 1" larger turntable. Let us know if you have any more questions. - John@GEA
A:AnswerU need to measure the available space dimensions such as length, height, and depth. The GE microwave I have is like this:
Length : 30 inches
Height : 15.5 inches
Depth : 15 inches
Match the space and then choose the model accordingly.
A:AnswerHi there, thanks for reaching out! We would not recommend attempting to change a fuse on your own. If you're experiencing issues with your microwave in regards to the power, we would recommend reaching out to our service department for further assistance. We hope that this helps. Stay safe.
A:AnswerHi Bucky - Thanks for choosing GE! Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. The mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. We suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Mike - Thanks for viewing GE! We currently do not offer a model less than 16" in height. Model # JVM3160RFSS is 15 3/4"H in front and 16 1/2"H in rear. Take a look at the Quick Specs for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Keep in touch! Sue
A:AnswerHi Jimmy - We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening so you can choose any model. We currently offer GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC in bisque. We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue