A:AnswerHello Joy - Thank you for reaching out to us with your question. We are happy to help.
Full instructions for changing the surface light bulbs can be found on page 16 of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF Please let us know if we can be of further assistance. - John
A:AnswerHello Kyleigh - Thank you for your interest in the GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven
JVM3160RFSS; we are happy to help! This model comes from the factory set up for external venting. You can view this model specifications and installation information here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf
We are glad you checked! Keep in touch. Olga
A:AnswerJVM3160DFWW - I just bought this model and the exhaust can be either top or rear exit. I replaced a 10 year old Frigidaire unit and the rear exit exhaust matched up without issues. This model did come setup for top exit from the factory, so you have to remove and rotate the exhaust motor and remove 2 metal tabs to accommodate for a rear exit exhaust setup. See Pic
A:AnswerHi Suzan - Thanks for your interest in JVM3160RFSS! We currently do not offer an over-the-range model that is 16" or less in height. Therefore, modifications to the backsplash may be necessary. We suggest to view the Dimensions Guide at the following link: https://files.bbystatic.com/XJwD5pXZi%2BUkE1jRqZe4qw%3D%3D/B6676FA2-87CF-4364-94D0-EBC92B029BCB.pdf - We regret we are unable to accommodate your request and apologize for any inconvenience this may cause. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Bobbie - Thank you for reaching out to us regarding your microwave replacement. We appreciate your loyalty and we happy to help! When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. The mounting brackets are not the same. We are glad you checked. Olga
A:AnswerHi - Thanks for considering GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven
JVM3160RFSS! It appears the dimensions for Electrolux EI30MH55GS are as follows: Width: 29 15/16"; Height: 17"; Depth: 16 5/8". GE® JVM3160RFSS is 29 7/8"Width x 16 1/2"Height x 15 1/4"Depth. We suggest to view the Quick Specs at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. We hope this is helpful. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Paul - Thank you for your inquiry; we are glad o assist. GE Appliance warranty protects you against manufacturing defects during the initial first year of ownership. Your microwave warranty begins with the date of purchase. You can view the warranty details for this model in the owner's manual on page 19 at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF
For information regarding purchasing extended warranty, please contact the Best Buy customer service. Thanks for checking. Olga
A:AnswerHello Janiee - Thank you for your interest; we are happy to help! The stainless steel finish of the microwave model JVM3160RFSS is not fingerprint resistant. Thanks for checking. Olga
A:Answerit does have vents on the bottom like our last one. it does the job. i might quibble about no veggy button but instead you push the reheat button until you get to veggies.
A:AnswerHi there,
We are finding that the approximate dimensions for this unit are as follows: Width: 29 7/8", Height: 16 1/2", & Depth: 15 1/4". We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHi Jack,
Most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. All current OTR (over-the-range microwaves), including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas cooking products with combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no performance or warranty problem. We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHello JimF - Thank you for your question. We are glad to assist. The microwave model JVM3160RFSS does not have a compatible trim kit to fit into a 36" wide space. Thanks for checking. Olga
A:AnswerHello - Thank you for your interest. We are happy to help. Yes, this over-the-range microwave has a surface/cooktop light. We hope this helps. Olga
A:AnswerHello Jer - Thank you for reaching out to us regarding your microwave. We are sorry to hear your microwave turntable is not working and we are glad to assist. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16898
If this information does not help, service is recommended. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/
Or if you prefer to call you can reach our scheduling department at:1-800-432-2737. To order replacement parts through the GE Appliance Parts Store you can call our Parts Team at 1-877-959-8688 or order on-line by visiting: https://www.geapplianceparts.com/store/
We apologize for any inconvenience it has caused. Olga
A:AnswerHi there,
We are finding that the dimensions for the model that you've provided are approximately: W: 29 7/8", H: 16 1/2", D: 15 1/4". Based on those dimensions, we are finding that this model has very similar overall dimensions and also has stage cooking capabilities. You can view that model here: https://products.geappliances.com/appliance/gea-specs/PVM9179SKSS - Also, here is a link that details what Stage Cooking is: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22765 - Finally, take a look at pg. 9 of your Owner's Manual to see information on Cook Time I and Cook Time II. You can view that document here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40774.pdf - We hope that this helped! Thank you very much for your question. -Michael
A:AnswerHi there,
Based on what we are seeing, this model of microwave does not have a Stage Cooking feature. We apologize for any inconvenience. However, here is a link that details exactly what Stage Cooking is in case you would like to read more about it: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22765 - Thank you so much for your question. -Michael
A:AnswerWe replaced a Kenmore Elite that we purchased in June 2011 with this model. It is only about half an inch taller than the Kenmore. The mounting holes for the upper cabinet will not be the same so you'll be drilling more holes. Be careful mounting the paper template under the upper cabinet because the holes have to be spot on or you won't be able to mount it properly. Also, the rear bracket has different hook and hole positions so you won't be able to use the Kenmore bracket.
A:AnswerHello Pat. Yes, the new stainless steel model JVM3160RFSS is a great replacement for your existing microwave. It will work in your current space. Thank you your interest. Olga
