A:AnswerHello. We appreciate your interest in this over-the-range microwave! We understand how important lighting is, and can advise this model features a Surface Light to illuminate the stove top below. There is both a bright setting, and a dimmer one for use at night if you prefer. We are confident this microwave and its lighting would be a good fit for you! If you have any other concerns or questions, we're always happy to assist. Wishing you all the best! -Sarah@GEA
A:AnswerHello and thank you for asking but we do not have information about other branded appliances. To check here is the installs for this model microwave. https://files.bbystatic.com/xfnfoV1Cw0xfCuZO6Hjp%2Bw%3D%3D/18d8a388-bafa-463d-8da3-778f61bc5394.pdf -- Hope this helps you to determine if this will work for your kitchen location. Happy Holidays are coming! Geoff@GEA
A:AnswerThank you for asking about a replacement model over the range microwave. I can assist you. Here is a link for a model to consider. https://www.bestbuy.com/site/ge-1-6-cu-ft-over-the-range-microwave-stainless-steel/1624532.p?skuId=1624532 -- It is model JVM3160RFSS. Hope this helps as this will fit in the same opening. Geoff@GEA
A:AnswerHello there - thanks for reaching out! Unfortunately, this microwave (JNM3163DJBB) does not have convection cooking technology. We're sorry for any inconveniences this may cause. Perhaps you would be interested in this over-the-range microwave: PVM9179DKBB. It has the same finish, is the same size, and it also has microwave and convection cooking capabilities. We hope this is helpful! Let us know if you have any other questions - we're glad to assist. Best, Kelsey@GEA
A:AnswerHello there - this is a great question! We're happy to help out. Microwave model JVM3160RFSS will fit in the same space that your current model (JVM6175SKSS) is in. You can review the mounting space requirements on page 8 of the installation instructions: https://files.bbystatic.com/4g5y%2FurKsDnINGA3SX7atw%3D%3D/D080728B-D48F-4217-B33D-62483037B6BF.pdf. If you have any other questions, you know where to find us! All the best, Kelsey@GEA
A:AnswerHello there - thanks for asking! Yes, this over-the-range microwave has an "Add 30 Sec" button. We hope this is what you're looking for! Let us know if you need anything else - we're always glad to help. All the best, Kelsey@GEA
A:AnswerHi there - We're so sorry that your microwave is causing an issue and tripping your breakers. This is not something we would expect from this unit and we completely understand your frustration. To best help you, we encourage you to reach out to us directly so that we can dialogue with you easier about this issue and find a solution together. Please feel free to connect with us through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). We look forward to hearing from you and helping you through this. All the best, Kelsey@GEA
A:AnswerHello there - We really appreciate you checking in about this! The mounting bracket included with each new microwave is specific to that model, so a mounting bracket from a previous model will not be compatible. This makes the process of choosing a new microwave a little easier, since you know that your new unit will come with all the installation hardware necessary. We hope this is insightful! Let us know if you have any other questions - we're glad to help. Be well, Kelsey@GEA
A:AnswerHey there, this is a great question that we're happy to help with! Yes, we're pleased to let you know model JVM3160DFBB should make an excellent replacement. All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We just suggest using the mounting bracket of your new microwave. We appreciate your loyalty to us and we're wishing you the very best. - Guy@GEA
A:AnswerHello! We appreciate your interest in this over-the-range microwave, and are glad to advise it does come with a power cord. We are confident this microwave would be a great addition to your household. We're happy to help with any other questions or concerns - best wishes! -Sarah@GEA
A:AnswerHi, Thanks for your loyalty to GE Appliances! The outside vent location on your new microwave may not align exactly with your older existing model. All over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal) *Outside exhaust (vertical) *Recirculating (non-vented). Thanks for checking with us! Please let us know if you have any other questions. - Sharon@GEA
A:AnswerHi there, we really appreciate you being a loyal member of our GE Appliances family and will be happy to recommend a terrific replacement for your existing microwave! We suggest you consider JVM6172DFWW or JVM6175DKWW. You can learn more about these two terrific models by viewing the comparison link at: https://www.geappliances.com/compare/12432/12434. We're confident that your new microwave will give you many years of great service in the years to come. Thanks again for being a loyal customer! Please let us know if you have any other questions. - Sharon@GEA
A:AnswerHi there, Thanks for your interest in our Spacemaker microwaves! The overall exterior dimensions for model JVM3160DFBB are: 16-1/8" H x 29-7/8" W x 15-9/16" D. Please let us know if you have any other questions. Have a safe and wonderful day! - Sharon@GEA
