Questions & Answers

Q: QuestionOur 2002 GE Spacemaker XL 1800 model number just died model number JVM1851BD 002 Please let me know what the best replacement model would be best? Thank you, David

Asked 7 years ago by Dave.

• A:Answer Hi Dave - We appreciate your loyalty! We suggest our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKBB. It has a new easy-clean, dark gray enamel interior with steam clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - Keep in touch and let us know your favorite feature- GEAppliances.com - Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionFor ease of installation,which GE microwave would replace a JVM1540DM4WW?

Asked 7 years ago by Micro.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer I’m not sure but the microwave I had was a GE and I didn’t have to change the bracket so it was easy to install. I just took the bolts out of the cabinet and tipped the old microwave out and put the new one in. FYI my old GE was 20 years old.

  Answered 6 years ago by Dave

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Q: Questionwhere do you exhaust this micro wave?

Asked 7 years ago by hal.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Hal - The microwave oven is designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Check out the Installation Instructions for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Thanks for choosing GE. Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHi, My GE microwave stopped working after 9 years and I would love to find one comparable to that one. Is there one that has a night light that can be programmed to go on and off automatically? Also, would like the one touch or fast touch minutes.

Asked 7 years ago by Sandy.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Sandy- We certainly appreciate your loyalty! GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175DKWW is a great choice. Cooktop Lighting offers Bright/Night/Off settings. We no longer offer a model with programmable night light. It also has Express Cook 1-5 Minutes. This is a quick way to set cooking time for 1 –5 minutes. Also, check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW. This model has a dark gray, easy-clean enamel interior with steam clean option. Messes inside the microwave are easy to wipe away after steam loosens food grime. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHi I have a GE profile space maker XL JVM1871SK02. What is a good replacement

Asked 7 years ago by Tomtom.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Tomtom - We suggest our GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PNM9216SKSS. This model is factory assembled for recirculating. Recirculating JX81H Filter Included. Check out the Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PNM9216SK_C3.pdf - Model JVM6175SKSS will also fit the space and requires conversion to recirculating (Recirculating Charcoal Filter Kit JX81J Included). We certainly appreciate your loyalty! Enjoy - Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionWho’s do you turn off the locked position on the surface light

Asked 7 years ago by Anonymous.

• A:Answer Hi - We are happy to provide assistance. If the control panel is locked, press and hold the Set Clock pad for 3 seconds. The surface light does not have a separate lock option. Press Vent Fan once for high fan speed, twice for low fan speed or a third time to turn the fan off. See pages 20 and 21 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40763.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHi - my GE Spacemaker JVM3670SK02 has quit working. It's obviously 36 wide. What model will replace it and will I have to also purchase a filler kit with it?

Asked 7 years ago by JanG.

• A:Answer HI JanG - We certainly appreciate your loyalty! If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. Model JVM6175EKES (Slate) is compatible with Optional 36" Side Filler Panel Kit JX36CES (sold separately). Also, check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195EKES (Slate). This model has an easy-clean, dark gray porcelain enamel interior with steam clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - JVM7195 is compatible with Optional 36" Side Filler Panel Kit JX36DES (sold separately). Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan a GE Profile microwave, PVM9005SJ2SS be vented to either exterior or interior?

Asked 7 years ago by Cary.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Cary- Yes! The microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position), Outside Exhaust (Horizontal), Recirculating (Non-vented ductless). Check out the Installation Instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40755.pdf - Also, you might like GE Profile™ Series 30" Slide-In Front Control Induction and Convection Range PHS930SLSS, GE Profile™ Series 30" Free-Standing Convection Range with Induction PHB920SJSS and GE Profile™ Series 30" Free-Standing Electric Convection Range PB911SJSS. CHEF CONNECT allows you to automatically sync clocks and the range elements with the microwave's surface light and vent. Play Video: https://www.youtube.com/embed/EKjpnLlB9W0?rel=0 - Thanks for choosing GE Profile! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill replace GE 1.5 cu. ft. over range microwave # JVM3150RF1SS. That model has a loud vent function and has a grill at the top of it for air intake. WOULD THIS MODEL WORK? Range top to cabinet bottom is 34". To current microwavebottom 18" ..

Asked 7 years ago by Hobbit101.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hobbit101 by any chance do you still have this old microwave i need a part that i cannot find i just need the door latch for my JVM3150RF1SS it broke off

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this microwave have an external ventilation option?

Asked 7 years ago by KS.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Yes, this unit can be externally ventilated.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have a GE Spacesaver JMV 1750 which needs replacing. The new microwave needs to have delayed start or auto start and turntable on/off. Does GE make an over the range microwave with these features.

Asked 7 years ago by tumalo.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi tumalo- We certainly appreciate your loyalty! Comparable models are GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS (Dark gray, easy -clean enamel interior with Steam Clean option, 14.25" Turntable vs 11.5"), 4-Speed 400-CFM Exhaust Fan vs 2-Speed 300-CFM). Both offer Turntable On / Off. We no longer off a model with Delay Start. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionOur GE OVer Range Microwave died Model number JVM3670SK02 with serial number VL900076B mamufactured in 2006 What is a good replacement? Thanks MOMTOMAW

Asked 7 years ago by MOMTOMAW.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi MOMTOMAW- We appreciate your loyalty! If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS and optional Side Filler Panel Kit JX36DSS. Also, model JVM6175SKSS is compatible with Optional Side Filler Panel Kit JX36CSS. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionAfter 14 years, our GE Spacemaker XL1800 died, too (stopped turning). Would like to know if there is only one GE option for off-white (now called "bisque"?), model JVM3160DFCCSKU or SKU# 2876946? Are there any others that will match our kitchen? Thanks!

Asked 7 years ago by DanielNRobin.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi DanielNRobin - We certainly appreciate your loyalty! The only GE model offered in bisque is GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhich models do not require external venting i.e. pushes air back into room

Asked 7 years ago by Nicole.

• A:Answer Hi Nicole- All over-the-range microwave ovens are designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position), Outside Exhaust (Horizontal), Recirculating (Non-vented ductless). The instructions to convert the microwave for recirculating (non-vent) are provided in the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Also, GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKBB is assembled at the factory for recirculating. No conversion is necessary. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionMy GE Profile PVM1870SM1SS (10 years old) has stopped working. What is a comparable GE Profile replacement model? Thanks!!

Asked 7 years ago by JJ.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi JJ- We certainly appreciate your loyalty! We suggest our GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PVM9215SKSS. You'll love the new dark gray, easy-clean enamel interior with steam clean option. Play Video: https://www.youtube.com/watch?v=wSIh-YJSlt0&t=0s&index=2&list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - Check out the Quick Specs for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVM9215SK_C3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs an installation kit available for under under the cabinet installation. I am replacing an 8 year old Kitchen Aide that has the same dimension as this unit, but the installation kit (trim, etc) will not be the same. So, is there an installation kit?

Asked 7 years ago by Bobh.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer I really can't speak to any decorative trim that is part of your kitchen, but everything you need to install this microwave under a cabinet is included in the box (except tools of course). It has the plans/template, and mounting hardware

  Answered 7 years ago by CharlieBVerified Purchase

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Q: QuestionI need the over the range screen replacements for GE JVM6175SKSS, what is the part number associated with that

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi - MICROWAVE GREASE FILTER #WB06X10596 (located under the microwave). Order on-line at GEApplianceParts.com, 24 hours a day or by phone at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET - www.geappliances.com/ge/parts/ - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionIS installation available with the purchase of an over the range microwave.

Asked 7 years ago by DLH1.

• A:Answer The installer was quick, efficient and personable.

  Answered 7 years ago by AuntieVerified Purchase

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Q: QuestionCan this be used with my top ventilation system.

Asked 7 years ago by JV.

• A:Answer Yes it can. There are moveable pieces that can be rearranged to have side or top ventilation systems.

  Answered 7 years ago by MarkVerified Purchase

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