A:AnswerHi - Thank you for reaching out to us and for your interest in a new GEA microwave. No, our over-the-range microwaves do not have zero door clearance. The minimum distance from door hinge side to an
adjacent wall should be 1/2". We hope you choose this great model for your home. Kind regards - Vikki@GEA
A:AnswerThanks for checking with us! We would need the model number for your old unit to provide the most accurate information. Please reach out to us when you have that. All the best!- KW
A:AnswerHello. We appreciate you taking the time to contact us, though we truly hate to hear you’re unhappy with the fan noise. We do expect some noise as the microwave and fan operate, but we always want to provide as peaceful an experience for you as possible, and regret any inconvenience caused. Your concern will be sent to our team for future review. You can run the vent fan at a lower level if you wish; you would press the Vent Fan option once to boost the fan speed, twice for high speed, three times for medium speed, four times for low speed and five times to turn it off completely. (Please note that you may not always be able to turn the fan off immediately – if the internal parts aren’t cool it will keep running until they are.) You can also minimize automatic fan operation by using the correct size cookware and only using high heat on the surface units when necessary. We hope this information is helpful. If you have any other concerns or questions, we're happy to assist any time. Best wishes! -Sarah@GEA
A:AnswerIf you’re still looking… I have the one you had. Mine is in slate. Works great. Never had any issues. I just did a kitchen remodel and removed all upper cabinets and went with a hood vent option over my stove. I no longer need the microwave.
A:AnswerHey there, and thanks for your interest in replacing your current microwave with another of our models! We truly appreciate you as a GE Appliances consumer, and we’re glad to advise. When you replace one of our over-the-range microwaves, you would need to use the mounting bracket that comes with the new microwave, as that bracket is model specific. The new screws, bolts and exhaust adaptor should also be used. We hope this clarifies the matter for you. We’re glad to assist any time if you have any other questions or concerns. Thanks for being part of our GE Appliances family! -Sarah@GEA
A:AnswerHi there. We appreciate your interest in our microwave! The stainless steel finish is brushed stainless. This particular model is also Fingerprint Resistant Stainless Steel, which includes a clear coat over the stainless to make the unit easy to clean and maintain/help resist fingerprints. If more pictures of the microwave might be useful for you, those are available on our GE Appliances website when you look up the model number and go to the product page. We hope this helps! If you have any other concerns or questions, we’re always glad to assist. All the best! -Sarah@GEA
A:AnswerHello. We’re sorry to hear your previous microwave died and that you’ve had to replace it. We recommend using the mounting brackets that are included with the new microwave to ensure it’s safely and properly installed. If we can help with anything else, please let us know. -Gina@GEA