Questions & Answers

Q: QuestionIs the mounting bracket on the very bottom of the microwave? My old microwave is only 15 5/8" tall, and if I have to put a mounting bracket any lower than that it will have to be on top of backsplash.

Asked 5 years ago by Anonymous.

• A:Answer Hi - Thanks for considering GE Model JVM7195SKSS! Yes, the mounting bracket gets installed at the back bottom edge of the microwave. We suggest viewing pages 9, 12 and 14 of the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-7000091-1.pdf - We suggest viewing the Quick Specs for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM7195SK_EK_C3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI am replacing a GE over the range microwave Model JVM7195SFSS possibly with the 1.9 CuFt. GE Model 7195SKSS. Will the filler kit panels that are presently installed work with the new Model 7195SKSS?

Asked 5 years ago by Lynda.

• A:Answer Hi Lynda - Thanks for reaching out to us! We are sorry to hear your microwave needs replacing and apologize for any inconvenience this has caused. The 36" Filler Kits are not the same. Model #: JVM7195SKSS is compatible with Optional Side Filler Panel Kit JX36BSS (JVM7195SFSS is compatible with JX36DSS). We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Questiondoes this microwave have express cooking like if I press 1 will it cook for 1 minute if i press 5 will it cook for 5 minutes

Asked 5 years ago by Bean.

• A:Answer Hi Bean - Thanks for considering GE Model JVM7195SKSS! Yes, this model has Express Cook 1-5 minutes. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace a GE Model JNM7196SF1SS Over the Range Microwave. What the most compatible replacement model? Thank you

Asked 5 years ago by RMCC.

Q: QuestionHow exactly is this different than the one called Adora

Asked 5 years ago by GadgetLover.

• A:Answer Hi GadgetLover - Thanks for your interest! Model JVM7195SKSS has Melt sensor option and Model DVM7195SKSS has Steam sensor option. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this have an inside light to see the food cooking?

Asked 5 years ago by Donkay.

• A:Answer Hi donkay - Thanks for viewing GE! Yes, all GE over-the-range microwaves have interior lighting. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI am replacing JVM1950DR1CC will this fit the previous bracket on the wall? Is this model comparable to the one I have?

Asked 5 years ago by Robert.

• A:Answer Hi Robert - We certainly appreciate your loyalty! Yes, Model JVM7195SKSS is the comparable replacement model. You will love your choice. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWe currently have model jnm7196sk2ss and can’t seem to find a replacement. Is this model the same/can replace our broken one with this model?

Asked 5 years ago by Erin.

• A:Answer Hi Erin - Thanks for reaching out to us! We are sorry to hear your microwave jnm7196sk2ss is no longer working and apologize for any inconvenience this has caused. This model is still current. Enter Model JNM7196SKSS in the Search field. It is factory-assembled for recirculating. GE 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking Model JVM7195SKSS is the same microwave except factory assembled for outside venting but can be converted to recirculating. We certainly appreciate your loyalty. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a Microwave Filter on this, and need to be change when due. and how much is the cost ?

Asked 5 years ago by Roy.

• A:Answer Hi Roy - Thanks for considering GE Model JVM7195SKSS! If the microwave is converted to recirculating and not vented to the outside, the air will be recirculated through a disposable charcoal filter (WB06X10807 included) that helps remove smoke and odors. You can view and purchase additional filters (if not vented outdoors) at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/WB06X10807?SpecType=SpecType - Here's the link to the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI want to replace a GE built-in Microwave, Model # JVM1870SF001. What may I buy that will fit into that space. Would like 1.8 cubic feet or more.

Asked 5 years ago by VicaJean.

• A:Answer Hi VicaJean - We certainly appreciate your loyalty! We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM7195SKSS (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). Model #: JVM1870SF001: (Dimensions: 16 13/32 H x 29 7/8 W x 15 1/4 D). Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionNeed to replace my 36” GE Profile Spacemaker JVM3670SK. What will work???

Asked 5 years ago by Min.

• A:Answer Hi Min - When replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. Model JVM7195SKSS is compatible with Optional 36" Side Filler Panel Kit JX36DSS (sold separately). Thanks for your loyalty! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have an older model # EM03000Ccc04 made sept 2002. What model replaces this one and will it use the old bracket???

Asked 5 years ago by Anonymous.

• A:Answer Hi - Thanks for reaching out to us! We certainly appreciate your loyalty. Model # EMO3000CSS is 16 15/32 H x 29 7/8 W x 15 1/16 D. Model JVM7195SKSS is a great replacement choice with sensor cooking controls (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere does the steam vent out of this microwave? The top, front, or back? I am worried about my cabinets.

Asked 5 years ago by KeepSmiling.

• A:Answer Hello KeepSmiling, thank you for your question. This microwave can be installed to vent out of the front, back, or top. For instructions on how do to this, we recommend you check on our website for the installation instructions. We hope this helps! -Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the fan noise level for each of the exhaust fan selections. Looking for a low noise level fan if this isn’t any suggestions. Thanks

Asked 5 years ago by Gary.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer Hi Gary - The only products currently rated in sones are external exhaust range hoods. Recirculating hoods and most over-the-range microwaves are not rated. The exhaust fan is comparable to undercabinet range hoods. Thanks for considering GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionour current ge , model jvm7195dfiww is rated at 1100 output and 1700 input. is there a model equivalent to this inout and output?

Asked 6 years ago by tm.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi tm - GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW is the current model (1000W Output/Electrical Input 120V- Watts 1580). All other models in white are the same except JVM6172DKWW (Electrical Input - 120V Watts 1600). We certainly appreciate your loyalty. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have modelJVM1640CJ03 bought 11/05 .is the 1.9 CU. FT OVER THE RANGE MICROWAVE USED TO REPLACE IT.

Asked 6 years ago by Ray.

• A:Answer Hi Ray - All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1640CJ03 ((WxHxD) (in.) 29 7/8 in x 16 3/16 in x 15 5/32 in). We offer GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC in bisque. If you are interested in stainless, Model JVM7195SKSS is also a great choice. This model has an easy-clean, dark gray enamel interior with steam clean option and sensor cooking controls. We certainly appreciate your loyalty! Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWe have model JVM 7195EK1ES. The panel has quit working there’s power to the outlet but it will not come on. the light nothing. It is dead. It worked fine just a few hours before. Does it have a fuse somewhere?

Asked 6 years ago by Kim.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi Kim - Thanks for reaching out to us and for choosing GE. We are sorry to hear your microwave JVM7195EK1ES is no longer working and apologize for any inconvenience this has caused. We suggest resetting the electronics by unplugging (outlet generally in upper cabinet) or turning off power at the circuit breaker for 30 seconds or so. While microwaves have an internal fuse, it is not consumer replaceable. It could be one of many components. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to high voltage (capacitor hold a high voltage charge even after it has been unplugged), complexity of electronic circuitry and special equipment needed to make diagnosis. A qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat does installation cost for an over-the-range microwave ?

Asked 6 years ago by Linn.

• A:Answer My 82 year old husband & I (80) did it. Hardest part was raising it up to hook over the bracket on the wall. Used the bracket already on the wall from the old oven, same brand now 14 years old.

  Answered 5 years ago by Oven

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Q: QuestionHi we are looking to replace our otr microwave GE model PVM2070SM1SS. Is this microwave comparable? I don’t see the melt or soften feature on this model. Also does this unit use the same mounting bracket as our current model? Thanks

Asked 6 years ago by Singer2190.

• A:Answer Hi Singer2190 - We certainly appreciate your loyalty! Yes, Model JVM7195SKSS is a great replacement choice for your current model PVM2070SM1SS. The Melt pad is located under the Popcorn pad near the top below the display. Melt allows for worry-free melting of butter, caramel, chocolate and marshmallows. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Also, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We're glad to have you in the family. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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