Questions & Answers

Q: QuestionWhat size is the turntable in the JVM7195DKWW?

Asked 3 months ago by Barbara.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Thanks for checking with us. The glass tray is 14.2" in diameter. Joyce@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionHi, Is there a rating for the quietness or loudness of the venting fan? The fan on my previous over the range microwave was too loud, and I wonder if I can get an indication of whether this one will be equally as loud or quieter. Thank you for any info.

Asked 3 months ago by Beth.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer We're happy to assist you. When the specifications from one model to the next (CFM rating, venting type and duct length) are the same, you can expect the sound level to be the same or similar as well. -Vikki@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionDoes it have air fryer?

Asked 3 months ago by Jackie.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer We are happy to assist you. This model microwave does not offer air fry. -Vikki@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionCan one replace just the key pad cover?

Asked 4 months ago by Eman.

• A:Answer We're happy to assist. The key pad cover is not available as a separate part. It is part of the control panel assembly. -Vikki@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: Questionwhat is a replacement for GE PSA 1201-RSS 01

Asked 4 months ago by beachboy.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Our current over-the-range Advantium is model PSA9120SPSS. While it will fit in the same space, we recommend using the mounting bracket and hardware that will be packaged with the new unit. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionI was wondering is this model would be a direct replacement (size / dimensions) for my old microwave model No. JVM1950SR1SS?

Asked 4 months ago by Jay.

• A:Answer This model is a comparable replacement model. It offers 1.9 u. ft. capacity as does your existing model.. The product dimensions are fractionally different in the height and depth. Be aware, we always recommend using the mounting bracket and hardware packaged with the new microwave. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionMy microwave stopped heating the turntable works and clocks work but my heating

Asked 5 months ago by Philchipouras.

• A:Answer We are sorry to hear your microwave is no longer heating. We recommend making sure your power level is set appropriately. To check the power level, press Cook Time and enter 1 minute and then press power level and select 10 and press start. If your power level is set appropriately already, we recommend reaching out to Bodewell service by calling 1-833-426-3393. Joyce@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: Questiondoes this have a door that opens with zero added space?

Asked 6 months ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer You will need a 1/2" minimum distance from the door hinge side to an adjacent wall to open the door properly. -Vikki@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionI'm replacing an LG LMV1831ST are the mounting brackets the sameop

Asked 8 months ago by Doug.

• A:Answer When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionI NEED A GE MICRO WAVE 36 INCHES! TO REPLACE AN EXISTING ONE. IS THERE AN EXACT FIT REPLACEMENT ON SALE???

Asked 9 months ago by microwaver.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer We no longer manufacture 36-inch microwaves but some of our 30-inch models offer an optional filler panel. This model's side filler panel kit is JX36BSS. You can view how it will look on our geappliances.com website.

  Answered 9 months ago by GE Answers

  
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Q: QuestionWhat about installation?

Asked 9 months ago by GERRY.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Full installation instructions can be viewed on the JVM7195RWSS product page of our GE Appliances website. For more information regarding professional installation, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionI need replacement for PEB7227AN3DD. In black. What would be good models?

Asked 10 months ago by BigDanQ.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer The comparable replacement model in black is the PEB7227DLBB.

  Answered 10 months ago by GE Answers

  
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Q: QuestionDoes Best Buy deliver and replace (hook up venting) if replacing exact model? If so, what is charge?

Asked 10 months ago by avah.

• A:Answer Please contact your local Best Buy store directly for delivery and installation questions. They will best be able to assist with this.

  Answered 10 months ago by GE Answers

  
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Q: QuestionDoes this microwave have a manufacturer warranty?

Asked 11 months ago by Sweetcheeks.

• A:Answer Yes, this unit comes with a one year limited manufacturer warranty. For more details, please review the "GE Appliances Microwave Oven Warranty" section on pg. 27 of the Owner's Manual.

  Answered 11 months ago by GE Answers

  
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Q: QuestionHi , looking for an over the range profile model that has chef connect to match my range

Asked 11 months ago by Chaz.

• A:Answer Please reach out to us on any of our GE Appliances social media accounts with the model number of your range so we can best help you in finding the perfect microwave!

  Answered 11 months ago by GE Answers

  
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Q: QuestionIt looks like this has a handle on it. Is there one with a push button instead? My GE microwave handle broke off at the top and we glued it. Now the bottom part broke in pieces so I don't like handles anymore.

Asked 11 months ago by Halfpint.

• A:Answer Yes, there is a handle. Can't answer whether or not there is a model with a push button.

  Answered 11 months ago by Anonymous

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Q: QuestionHi need to replace an Adora GE over GE Microwave DVM1950ER2ES Model Serial number AA208245B over the range microwave oven. Manufactured in January 2013. What current model has the same dimensions? Thank you.

Asked 11 months ago by Anonymous.

• A:Answer All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" over-the-range microwave models will work as a replacement for an existing 30" over-the-range microwave model. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI have this model wit dimensions 16x30 and 15 inch depth! Would this model work! Please advise on the open box model

Asked 1 year ago by Anonymous.

• A:Answer This lovely microwave measures 16 5/16 H x 29 7/8 W x 15 9/16 D and is designed to fit in a 30" wide opening. The cabinet above the microwave should be no more than 13" deep. If the upper cabinet is deeper than 13" a bump out kit (JX15BUMPBB) will be needed. We recommend using the mounting hardware and bracket that will be packaged with the new model.

  Answered 11 months ago by GE Answers

  
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Q: Questionhow do you steam clean this microwave? there are no instructions for it and my installer had no idea.

Asked 1 year ago by jann.

• A:Answer Put a glass dish or a measuring cup full of water in the microwave for about six or eight minutes till it boils. That will give you a steamed atmosphere inside the microwave.

  Answered 11 months ago by ThomasWVerified Purchase

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