A:AnswerHello, thank you for your question. While we cannot speak to your previous microwave, the dimensions of this microwave are 16-5/16" x 29-7/8" x 15-9/16" (HxWxD). If you would like to read more about the installation process of this microwave, we recommend you check out the installation instructions, linked here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/b742e252-a892-463f-b5c2-0900348def56.pdf Additionally, if you would like to read about the features and functionality of this microwave, we recommend you check out the owner's manual, linked here: https://files.bbystatic.com/KyJEc%2F0V0livL%2F9EqXfSTQ%3D%3D/978f14a7-c87a-4bfc-9ab8-cb014f896ff8.pdf We hope this helps! -Chris@GEA
A:AnswerHello Ann - Thank you for your curiosity on this excellent microwave. Model JVM7195SKSS has a button for this specific purpose. Hold down the Display On/Off button for 3 seconds to toggle the clock on and off. Keep in touch! - John@GEA
A:AnswerHi -Thanks for choosing GE! We are glad to hear you were successful in completing the installation. Models jvm7195skss and jvm7195sk5ss are the same. When the model is manufactured, the extra number is placed on the appliance rating plate and product registration card only. This number is used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, this is used as an identifier for the specific microwave. If the turntable is missing, please reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm - We're glad to have you in the family and apologize for any inconvenience this has caused. Keep in touch! Sue
A:AnswerHi Nagam - Thanks for reaching out to us and for choosing GE Model JNM7196SKSS! We are happy to provide assistance with the filter. Models with an upfront filter have a Reset Filter notification light on the control panel to indicate when it is time to change the filter. The Reset Filter reminder will light every 6 months. After changing the filter, press and hold Reset Filter to reset. For reference, please view page 20 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - We're glad to have you in the family. Keep in touch at GEAppliances.com. We are always eager to help! Sue
A:AnswerI understand your question as a programmable surface light ( light facing range below) to turn on/off - the answer is no. The light turns on/off by manually pressing the surface light button, there are multiple, I think 3, brightnesses.
A:AnswerHi Eric - We suggest GE - 1.9 Cu. Ft. Over-the-Range Microwave Model JNM7196SKSS. This model is assembled at the factory for recirculating (non-vent) similar to your current model JNM1541SN1SS. Model JVM7195SKSS is the same except assembled at the factory for outside venting. Conversion to recirculating would be required. We certainly appreciate your loyalty! Sue
A:AnswerHi - Yes! the current model is GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195EKES. Exterior dimensions are the same. This model has a dark gray, easy-clean enamel interior with Steam Clean option. Play Video: https://www.youtube.com/watch?v=wSIh-YJSlt0&list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt&index=2&t=0s - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue
A:AnswerHello, thank you for reaching out about this microwave. We appreciate your comments about the design of the microwave. Changing the interior bulb would be considered modification and we do not recommend changes or redesign to our appliances by the consumer on a new product. Each brand of our products is designed, tested and manufactured to specific specifications. Additionally, the interior bulb is not consumer replaceable. -Chris
A:AnswerHi Yotel - The microwave oven is designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). If the model is converted to recirculating and not vented to the outside, the air will be recirculated through a disposable charcoal filter (included) that helps remove smoke and odors. You will feel airflow from vents located on top just above the door. If your cabinets are deeper than 13", you may not be able to see the vents. We suggest to view the illustration on pages 11 of the Installation Instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Also, we are sorry to hear of the service delay. This is frustrating we know. So that we can review this with you, please reach out to us at GEAppliances.com (Contact Us page). We look forward to hearing from you soon! Sue
A:AnswerSounds like you have an installation issue. My understanding is that service is handled by the Geek Squad. Sorry I cannot be of further assistance.
A:AnswerHi Matt- Thanks for choosing GE! It is normal to have some air blowing out of the top grill. A fan where the internal components are located will run while the microwave is in operation to constantly circulate the air to cool the working parts. Thanks for reaching out to us. Enjoy! SUEatGEA
A:AnswerHi Shannon - Thanks for viewing GE Model JVM7195SKSS. The cooktop lighting is halogen. We can only recommend replacing the bulbs with the type, voltage and wattage included with the microwave since it has been designed for this type. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Castle- Thanks for choosing GE! All over-the-range microwaves are equipped with an exhaust system. It can be installed under a cabinet, even if there is not a cooking surface underneath; however, the height clearances must still be met. Over-the- range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. Check out the Installation Instructions online (page 7): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf- Enjoy! SUEatGEA
A:AnswerHi Anna62- Use the Settings option to change sound level. Press Settings, press Express Cook pad 3, Select sound level: 0- Mute, 1- Low, 2- Normal; 3- loud. See page 20 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch! Sue
A:AnswerHi snowman- We certainly appreciate your loyalty! When you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit (sold separately) to allow it to be installed in a 36" cut-out opening. GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SK is a nice choice and compatible with Optional 36" Side Filler Panel Kit JX36DSS (sold separately). Keep in touch! SUE@GEA
