Questions & Answers

Q: QuestionIn Feb of 2015 I purchased a JVM7195DF1BB and it has stopped working, from a power surge I believe. Will the newest model, JVM7195DKBB, fit the same bracket already there? I'd rather not change that if not necessary. Thank you!

Asked 1 year ago by Coop.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer That’s definitely a Best Buy question, and even they may not know. However, as the current bracket is at least (8) years old, I would buy a new bracket. When the new microwave is installed, you’ll find out immediately if the old bracket works or not. You’ll have a new bracket ready if necessary, and can return it without a problem if you don’t use it.

  Answered 1 year ago by NancyP

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Q: QuestionWhen is GE going to make the touchpad backlit? My new GE isn't and my old Kenmore was. Can't see it without lights on in the house, wastes power.

Asked 1 year ago by Charger.

Q: QuestionI need longer mounting bolts. Replacing an old Hotpoint model that is installed using 6” long bolts. Are there longer ones available for purchase somewhere?

Asked 1 year ago by JohnS1974.

• A:Answer I had to pick up some longer bolts @ the local hardware store. 3 bolts @ $0.49 each.

  Answered 1 year ago by KevinM

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Q: QuestionDoes the GE JX36BSS trim kit fit the GE JVM7195SKSS microwave

Asked 1 year ago by Anonymous.

• A:Answer I do not know as Best Buy installers installed this microwave for us.

  Answered 1 year ago by JudyM

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Q: QuestionHello, I am looking for a Model that can replace my Model# JVM195DFBB.

Asked 1 year ago by GAKS.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

Q: QuestionI need to replace I discontinued over the range microwave GE Jvm3670SK06. What GE microwave and trim kit do ineed?

Asked 1 year ago by Billy.

Q: QuestionWhere is the placement of the light under the microwave? My old microwave has it placed all the way to the back so the stovetop does not get much light from it

Asked 1 year ago by Nan2.

• A:Answer The light is centered closer to the front. Good coverage.

  Answered 1 year ago by LGFridgeVerified Purchase

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Q: QuestionI want to replace our GE's JVM1871SK over the range microwave that is discontinued. What are the options that fit the exact dimensions?

Asked 1 year ago by Anonymous.

• A:Answer Model JVM7195SK6SS all over the range has a standard size, but that model is great!

  Answered 3 months ago by Iris

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Q: QuestionI need to replace Model # JVM1870SF001, what is the current equivalent model #.

Asked 1 year ago by Eastwood.

Q: QuestionHello I have a GE Spacemaker XL1800 microwave, 30"wide, Model # JVM1860WF001(white) and I want to replace it with the same identical size. The granite backsplash was installed tight to the bottom of the existing microwave so a 16" height is critical.

Asked 2 years ago by Phil.

• A:Answer Should fit as your current model is 16 13/32 the one you are inquiring about is 16 5/16. A but smaller than your model.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHi I currently have model JVM1871SK installed in my kitchen. Would this model be a good replacement for the one I have? I am a bit confused about the re-circulating function. Does this model come with a hidden vent?

Asked 2 years ago by PeterP.

Q: QuestionWhat microwave model replaces model JVM1650SH05?

Asked 2 years ago by Windsong5.

Q: QuestionCurrent 3yo GE unit makes a loud humming noise and will not heat. In my research I have determined its possibly the magnetron or a fuse by the door latch. Would you advise to repair or replace whole unit? Don't want to have to deal with this ongoing.

Asked 2 years ago by Frustrated.

• A:Answer Ours did the same thing. We opted to replace the microwave, as repairing the magnetron wouldn't have been worth the cost. We got a great deal on a replacement at Best Buy. Ours was less than 7 years old.

  Answered 2 years ago by JBuchanan826Verified Purchase

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Q: QuestionIf I pay to remove the old microwave, does that include your technician removing it from its mounting above the stove?

Asked 2 years ago by Jim.

• A:Answer If you pay for install a new microwave the technician will remove your old microwave and mounting a new above your stove.

  Answered 2 years ago by Anonymous

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Q: QuestionHi, We have a GE microwave JNM7196DF1BB and because some part has failed, we need to get another microwave that fits into the same space. I just can't seem to find the exact model number. I can find JNM7195DKBB. Would that one work?

Asked 2 years ago by Persnicketyanne.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer Measure the width to make sure that it fits between your cabinets and you should be fine. I’ve replaced two ge microwaves in the last month (mine and my parents) with this one and they were the same. Used the old hanger too. You will more than likely have to drill holes in the upper cabinet because the bolt holes were not in the same spot on the new one.

  Answered 2 years ago by ZookyVerified Purchase

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Q: Questionwant to replace model no.jvm2070

Asked 2 years ago by bill.

Q: QuestionThe control panel on our microwave is loose! The microwave is only 3 years old. Is this a common problem and how do we fix it please? Thank you!

Asked 2 years ago by loose.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

Q: QuestionI have a PVM1970SR1SS I'm looking to replace. I see you don't make this one anymore. Can you tell me a replcement one that would be the closest to the size and dimensions?

Asked 2 years ago by Melisa.

• A:Answer When you put in this serial number it will give you one with a similar serial number but the microwave is exactly the same.

  Answered 2 years ago by LeighannJVerified Purchase

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Q: QuestionHi We would like to replace our old GE microwave model jvm3670sk06 pls can you recommend a new version to match this pls

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate