“Why does the vent blow smoke into my Living Room? How do I get Best Buy to answer their phones and schedule the repairs promised?”
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Sounds like you have an installation issue. My understanding is that service is handled by the Geek Squad. Sorry I cannot be of further assistance.
Sorry, there was a problem. Please try again later.Hi Yotel - Thanks for reaching out! If your microwave was converted to recirculating and not vented to the outside, the air will be recirculated through a disposable charcoal filter (included) that helps remove smoke and odors. The air will blow from the vents at the top above the door. See page 23 of the Installation Guide for details on installing the filter (if recirculating): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - We are sorry to hear you have not been successful in reaching Best Buy by phone. You can also contact us at GEAppliances.com or call 1-800-626-2005. Keep in touch! Sue
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