A:AnswerAll microwaves are manufactured globally. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the rating plate as well as the packaging.
A:AnswerWe aren't able to locate the measurements for your previous model, so we're unable to confirm an exact replacement. However, you can check out the dimensions and requirements for any of our models by checking the installation instructions, which can then be used to compare to your current setup. The instructions for this model can be found by clicking on "Features" then scrolling down the page on the right, then the link will be under "Installation Guide."
A:AnswerWe recommend model JVM7195RWSS, it shares similar dimensions and features. You can find more information on the installation manual here: https://files.bbystatic.com/onSj2jVEBF7xGjRrHuwaow%3D%3D/452876b1-105d-4cf5-803b-a03e187392ce
A:AnswerAs part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided to you. You can view the Owner's Manual by clicking the ‘From the Manufacturer’ tab and scrolling all the way down on the page, you will see a link that says Use and Care Manual.
A:AnswerPlease enter your zip code on Best Buy's product page for this model to check for the availability of installation services in your area. You can also call Best Buy at 888-237-8289 for assistance with delivery and installation.
A:AnswerIt can be normal to notice certain sounds when the microwave is in use. This is due to the internal fan operating automatically. You may notice the internal fan run continue to run for a few seconds after the microwave cycle is complete, even if the door is opened. You can view more information by checking our article titled "Microwave - Normal Operational Characteristics" on our GE Appliances website.
A:AnswerJVM1850SMSS does not have a direct replacement. A lot of our newer over-the-range microwaves share similar design. JVM7195SKSS is a great choice, it shares a lot of the same cooking features with your previous model and will fit your space.
A:AnswerThis model does not come with a trim kit. You can find more information on the installation manual here: https://files.bbystatic.com/IWRKFwfDvJrx6nVe9qcPEw%3D%3D/Installation%2BGuide
A:AnswerWe recommend model JVM6172SKSS, it shares the same capacity and similar dimensions as your current unit. You can find this model here: https://www.bestbuy.com/product/ge-1-7-cu-ft-over-the-range-microwave-with-convenience-cooking-controls-stainless-steel/J7645SJYRR
A:AnswerFrom the description of your problem, we recommend scheduling a service appointment with an approved technician. You can call 833-426-3393 to schedule with Bodewell technicians.
A:AnswerWhen you purchase directly from GE Appliances, our authorized agents will deliver your order for one low cost, and install your appliances quickly and safely. We'll move your old microwave to a different location in your home or haul-away for recycling at no additional cost to you.
If you are purchasing from a retailer directly, please contact them for information on the installation process.
A:AnswerThe JVM3160RFSS model microwave is still available. If you have interest in a model with advanced cooking features like "Sensor Cook, the JVM7195SKKSS is a model to consider. Our sensor cooking functions are easy to use and gives great cooking results. The sensor detects a burst of steam from the food item and determines the amount of time and the power level needed to finish cooking the item. Our over-the-range models fit in a 30" wide opening and we always recommend you use the mounting hardware and bracket packaged with the microwave.
A:AnswerThe main difference would be the color of the door. The JVM7195RWSS has a stainless steel and black door while the JVM7195SKSS has a stainless steel and gray door. John@GEAppliances
A:AnswerIt is normal to hear clicks or relays after starting the cycle. You may also hear them after pressing Start but before the appliance actually starts running. -Nancy@GEAppliances
