Questions & Answers

Q: QuestionI have a model JVM6175sf1ss and need replacement. Recommendations.

Asked 6 years ago by SWEDE.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi SWEDE- We certainly appreciate your loyalty and for the opportunity to provide assistance with a replacement microwave. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS (easy-clean, dark gray enamel interior with steam clean option) or GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175YKFS (fingerprint resistant stainless). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionGE JVM7195SKSS: When cook top vent fen speed is high, will it be reduced when microwave is on? If yes, after microwave is off, will vent fan speed return to high?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi - Thanks for your interest in GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS! This model has a four-speed, 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Press Vent Fan once for boost fan speed, twice for high fan speed, a third time for low fan speed or a forth time to turn the fan off. The selected fan speed will not change or reduce in speed when the microwave is in use. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWill the Optional 36" Side Filler Panel Kit JX36DSS work with this model? model:JVM7195SKSS. Thanks!

Asked 6 years ago by Jason.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello Jason - Thank you for your interest; we are happy to help! Yes, the 36" Side Filler Panel Kit JX36DSS will work with the microwave model JVM7195SKSS. We are glad you checked. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionI'm confused......does the 1.9 cu ft microwave have 2 cooktop lights, one on right front and one on left front, or one light "hanging down" in back as some reviews have noted? Thank you.

Asked 6 years ago by mspnaz.

• A:Answer Hello Msbnaz. The 2 lights under the microwave are located in the center at the front, between the two grease filters. Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow do you reset clock daylight saving time

Asked 6 years ago by DonCam.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi DonCam - Thanks for reaching out to us and for choosing GE! Press Set Clock pad and then use the number pads to enter the time of day. Press Start or Set Clock. For reference, see page 19 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat are the inside dimensions? Height and width.

Asked 6 years ago by JB.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer It's approximately 9"H x 21"W x 14"D.

  Answered 6 years ago by tjmyrick21Verified Purchase

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Q: QuestionHi I have the GE Microwave but recently purchased a 15 inch cabinet. I bought the 3 inch extension but am concerned it may be to far out over the gas stove. Is there a recommend requirements. Thanks

Asked 6 years ago by JR.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello JR. Over-the-range microwaves require a minimum 66" mounting height from the floor to the top on the microwave. The 66" minimum from the floor dimension will allow approximately 14"-16" between the cooktop and the bottom front of the microwave. Please visit the following link to view this microwave mounting space information provided on page 7 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionThere appears to be an inside vent that comes with a solid cover. Is this supposed to come off?

Asked 7 years ago by Jen.

• A:Answer Hi Jen - We hope you're enjoying your new microwave and the smudge-proof Slate finish. Thanks for choosing GE. The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. Follow the instructions in the owner's manual for cleaning the interior of the oven. The same instructions apply to the cover. Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs this microwave able to recirculate venting instead of out? I live in a condo that does not have exterior venting. Is there a different model for this use if not?

Asked 7 years ago by werdboync.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi werdboync - Yes, the microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position). Outside Exhaust (Horizontal). Recirculating (Non-vented ductless). Recirculating Charcoal Filter JX81H is included. We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196SKSS. This model is the same except delivered from factory in recirculating position (no conversion necessary). Thanks for choosing GE. Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this microwave has an option to filter and re-circulate the air instead of using an external vent?

Asked 7 years ago by BSP.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi BSP- Thanks for choosing GE! Yes, the microwave can be converted to recirculating (non-vent). The Recirculating Charcoal Filter JX81H is included. Check out the Installation Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Also, explore our new Front Control Slide-In Ranges: https://www.geappliances.com/ge/range-stove/front-control-range.htm - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionWe moved into our house 1 year ago and now need to replace the microwave - not sure how old it is. But we are in need of replacing an OTR white microwave JVM3660WD GE Profile Spacemaker. I'm not sure which GE model would be best to replace this.

Asked 7 years ago by MFDINMD.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hello MFDINMD - this is Nancy at GE Appliances and we are happy to help you. Your current JVM3660WD is a 36" wide microwave. We no longer offer a 36" microwave, however, most of our 30" microwaves have optional side panel kits. The good news is that all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. This JVM7195DKWW with the optional side panel kit #JX36DWW would be a wonderful replacement model. We hope this helps! Thanks for checking with us!

  Answered 7 years ago by GE Answers

  
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Q: QuestionI want to replace a 2004 ETERNA SPACE SAVER over counter,charcoal filter type microwave. Model# EMO3000HCC01 with a new model. Is Model JNM71965KSS a good replacement. Thank you

Asked 8 years ago by Bob.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer It fit perfectly in my GE space saver place. A tad further out but size is perfect. The fans suck in s good way. Much better than what I had.

  Answered 7 years ago by JjbinksVerified Purchase

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Q: QuestionCan this also be used as countertop Microwave? thank you!

Asked 8 years ago by Kitty.

• A:Answer Hi Kitty- Over- the- range microwaves cannot be used on a counter or shelf. The underside is not flat and would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. We suggest the following countertop models in Slate: GE Profile™ Series 1.5 Cu. Ft. Countertop Convection/Microwave Oven PEB9159EJES, GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227ELES and GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31EFES. Slate appliances blend with today's premium kitchen materials. The rich matte appearance naturally hides fingerprints and smudges to maintain its beauty. Explore our Slate Appliances: http://www.geappliances.com/ge/slate-appliances.htm - Thanks for choosing GE. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI need to replace both my microwave and dishwasher. Both are 17 years old, came with the house we built. What would be your recommendation to replace the following: Microwave GE Model No. JVM1630WB 004 and Dishwasher GE Model No. GSD2230F00WW?

Asked 8 years ago by Yadni34.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi Yadni34- We certainly appreciate your loyalty! A comparable microwave is our GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKWW. Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW with a dark gray, easy-clean enamel interior with Steam Clean feature. Messes inside the microwave are easy to wipe away after steam loosens food grime. A comparable dishwasher is our GE® Built-In Dishwasher with Power Cord GSD3301KWW. Also, we suggest our GE® Dishwasher with Front Controls GDF520PGJWW with Steam Prewash- Loosens tough soils before any cycle, virtually eliminating the need for soaking or pre-rinsing dishes, Sanitize option (NSF residential)- High-temperature rinse sanitizes and reduces 99.999% of bacteria found on dishes, and SpaceMaker® silverware basket- Enjoy table-ready silverware and loading flexibility with this unique basket that can be placed on the rack or onto the door. Keep in touch. We are always eager to provide assistance! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionDoes this have option for venting inside?

Asked 8 years ago by Abyles.

• A:Answer Hi Abyles- We are excited to hear of your interest! Yes, it can be installed to vent inside (recirculating). The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). Also learn more about our smudge-proof Slate finish: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWhat is meant by steam clean?

Asked 2 weeks ago by Kathy.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Steam Clean is intended for routine maintenance and light messes. The microwave heats the water to create steam, which softens dried-on food and grease. Simply press the Steam Clean button, place a microwave-safe bowl containing 1/4 cup of water inside the microwave, and press the Start/Pause pad. After the cycle is complete, wipe the inside of the oven cavity with a paper towel or soft cloth.

  Answered 1 week ago by GE Answers

  
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Q: QuestionCan this microwave be mounted under cabinets?

Asked 1 month ago by Mounting.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer No, this microwave can only be installed over-the-range.

  Answered 1 month ago by GE Answers

  
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Q: QuestionHello, can I pick up a over the range microwave #JVM7195skss, is it available today no the display or open box please

Asked 2 months ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Please contact your local Best Buy directly or call 1-800-433-5887 for assistance.

  Answered 2 months ago by GE Answers

  
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Q: Questionwhat mounting bracet does it use? WB56X11009?

Asked 2 months ago by preston.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer A new JVM7195SKSS over-the-range microwave requires the WB56X35363 mounting plate assembly.

  Answered 2 months ago by GE Answers

  
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