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Hello there - Thanks for connecting with us! The door can be removed, but doing so will only impact the depth of the freezer. It will still be 28 inches wide with the door removed and since the door is about 4.7 inches thick, the depth of the unit will decrease to only 27.3 inches if that is removed. As far as who would remove the door, that is something you'd have to arrange with Best Buy directly. We hope this information is insightful. Take care, Kelsey@GEA
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