“A new stand up GE freezer model FUF14DLRCWW is still hot after being plugged in for 5 hours, what troubleshooting things should I try ?”
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Hello there - Thanks for reaching out! We hate to hear that your freezer isn't getting cold and we do apologize. Please allow 24 hours for the freezer to reach the set temperature. If 24 hours have already passed and the freezer isn't cold, try adjusting the temperature to a colder setting. Also make sure that the door is closing and sealing properly. If the above troubleshooting doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or on our website. We hope that this helps. All the best! -Mikayla@GEA
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