A:AnswerHi Kevin - Model JES2051SNSS is designed for countertop use. This model is not compatible with a trim kit. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. See Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Thanks for considering GE! Keep in touch. Sue
A:AnswerHi Allison - Model JES2051SNSS is not compatible with a trim kit. Select GE Appliance countertop microwaves are Built-In Ready. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. See Quick Specs document for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Thanks for choosing GE! Sue
A:AnswerHi Ginger - GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven JES2051SNSS is designed to be placed on a countertop. This model is not compatible with a trim kit. Take a look at the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHi Truth - Thanks for choosing GE! GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven JES2051SNSS in intended for countertop use only. This model is not compatible with a trim kit. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS (sold separately). We suggest viewing the Quick Specs at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHello Reyes - Thank you for reaching out about your microwave needs. We are sorry to hear your current microwave is having some problems. This model JES2051SNSS is a counter top only model and not approved for built-in installation. The model that will fit your cabinet cutout without modification is PEB7227ANDD. This will require a new trim kit, as they are made model specific. Trim kit JX7227SLSS is the 27" kit and JX7230SLSS is the 30" trim kit. Please let us know if you have any more questions. - JB
A:AnswerHi Anthony - We certainly appreciate your loyalty and for the opportunity to provide assistance with a replacement model. A comparable model is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLBB (Black) /
PEB7227ANDD (Dark Gray). This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. We suggest viewing the Specifications document at the following link for all product and cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi BIGOTIS - Thanks for viewing GE Model JES2051SNSS! This unit is designed to be placed on a countertop. It is not compatible with an optional built-in trim kit. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Kendu - Thanks for your interest in GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven
JES2051SNSS! Approximate Product Dimensions: (WxHxD) (in.) 24 1/8 in x 13 5/8 in x 19 1/4 in. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Fishermen - Thanks for your interest in GE! Microwaves are manufactured globally. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Check out Made in America: https://www.geappliances.com/ge/usa/ - Keep in touch! Sue
A:AnswerHello - Thank you for reaching out to us regarding your microwave. We are sorry to hear of the difficulty you are experiencing and we are glad to assist. This microwave model has a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat. If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” We hope that this helped. Thanks for checking. Olga
A:AnswerHello Charlie - Thank you for your interest; we are glad to assist. The microwave JES2051SNSS is a countertop only model. It is not approved or designed for a built-in installation. There is not a compatible trim kit available for this model. Thanks for checking. Olga
A:AnswerHello rrllee20000006 - We appreciate you reaching out to us regrading your microwave and we are glad to assist. This model has the Sound Level control feature. You can press the Beeper
Volume pad to choose 0–3 for mute to loud. We hope this information is helpful Olga
A:AnswerHi there,
We are finding that the new model you're inquiring about is not able to be built in and therefore you would not be able to use a trim kit to make it so. We apologize for any inconveniences. However, we did happen to find another countertop microwave with similar dimensions to your old unit. You can take a look at it here: https://products.geappliances.com/appliance/gea-specs/PEB9159SJSS - Trim kits are model specific so if you were to purchase this new microwave, you would also need to purchase the trim kit associated with it as well. We hope that this helped! Thank you very much for your question. -Michael
A:AnswerHello MimiSue. Please visit the following link to view the instructions provided on page 12 of owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40582-1.pdf
Thanks fro checking. Olga
A:AnswerHi Andy - GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven
JES2051SNSS is intended for countertop use. This model is not compatible with a built-in trim kit. Take a look at the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! Sue
A:AnswerHi Monty - The Electrical Input - 120V Amperage is 13.9. Electrical Input - 120V Watts is 1650. Our countertop microwaves require a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. Thanks for choosing GE! -Emelea
A:AnswerHi Syed - GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven
JES2051SNSS is intended for countertop use. This model is not compatible with a trim kit. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. See Quick Specs at the following link for details including cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerHi LLM - Thanks for reaching out to us regarding your microwave. If the microwave runs but is not heating, it could be one of many components. Make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. Try a reset by unplugging for 30 seconds or so. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. For service, please schedule an appointment at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We apologize for any inconvenience. Keep in touch! Sue
A:AnswerHi there,
Through our research, we are finding that this model may be the best fit for a replacement: https://products.geappliances.com/appliance/gea-specs/PEB9159SJSS - As far as trim kits go though, they are almost always model specific. The model we offered does come with its own trim kits that you can purchase should you want to. We hope that this helped! Thank you very much for your question. -MS
