A:AnswerWe are sorry to hear that your microwave has reached the end of life. When replacing the microwave then the trim kit will also need to be replaced as any new microwave is not compatible with the old trim kit. The good thing is that the new microwave and new trim kit will fit in the same opening of your cabinet. The new model microwave is PEB7227ANDD and then either Trim Kit Required - JX7227SLSS (Stainless steel) for 27" wide cabinet or JX7230SLSS (Stainless steel) for 30" wide cabinet. By the way the microwave will be black and then the trim kit is stainless steel in color. Hope this helps. Geoff@GEA
A:AnswerHello- Thank you for contacting us. We appreciate your interest in replacing your current GE built-in microwave with another one, and are glad to help you. Due to different configurations and design changes involving airflow and heat issues, new microwaves are only approved for installation with current trim kits. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHello- We appreciate your interest in our 2.0 Cubic Ft. Capacity Countertop microwave. This is an excellent model with plenty of room. It isn't finger print resistant though, it is stainless steel. It is very easy to keep clean though. We always recommend spraying your soft cloth and then wipe dry immediately. Be sure not to spray any solution directly onto the controls. If you have any questions, please let us know. We are always happy to help! Joyce@GEA
A:AnswerHello there, we're sorry to hear your microwave died. We know that no matter how old an appliance is it's always a let down to see it fail so, we appreciate you reaching out to us for further assistance. We're actually sorry to say that this microwave is only manufactured for countertop installation only, so it's not compatible with any trim kit. We apologize if this news comes at an inconvenience to you. The last model you had was actually only manufactured for countertop use as well, so if you need assistance finding a replacement for your space, we suggest measuring your cutout dimensions and getting back to us so we can work to find you the model that will make for the best fit. We look forward to working with you and we're wishing you the best. - Guy@GEA
A:AnswerHi there, thank you for taking the time to reach out to us. This unit is actually globally manufactured. We're hoping this information is found useful and we hope to see you in our GE Appliances family. - Guy@GEA
A:AnswerHello. We appreciate you taking the time to reach out to us, and are glad you feel the clock on your GE Profile stove is perfect! We do hate to hear you are dissatisfied with the clock display on the microwave. We know that may be frustrating. While there is an option to turn the clock display on or off (you can press and hold 0 for about 3 seconds to do so), there is not a way to brighten the display or space the numbers further apart. We regret any inconvenience this may cause, and will certainly send your feedback to our Microwave Design team for future review and development. If you have any other concerns or questions, we're always glad to help - best wishes! -Sarah@GEA
A:AnswerHi, Thanks for your interest in our microwaves, we're happy to help. Our 27" trim kits are model specific and not cross compatible. Model JES2051DNWW is not able to be built in with a trim kit since it is designed for countertop use only. You may want to consider PEB7227ANDD, which is built-in compatible and has very similar dimensions. The optional stainless steel trim kits for this model are JX7227SLSS (27") and JX7230SLSS (30"). We hope this helps you find the perfect new microwave for your home! - Sharon@GEA
A:AnswerHello- Thank you for your question. We are happy to help! This is a countertop model only, it doesn't have a trim kit as an option. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
A:AnswerHey there, and thanks for reaching out to us about replacing your microwave. We appreciate your loyalty as a GE consumer as well! Multiple microwaves of ours would be options for a replacement, as long as the dimensions match your space. One option would be PEB7227ANDD, which also has 2.2 cubic feet of capacity. Various trim kits are available depending on what finish you want and how large your space is, including JX7227BLTS or JX7230BLTS for a black stainless look, JX7227SLSS or JX7230SLSS for a stainless steel appearance, and others. If you need any further assistance in locating a replacement, we are always available to help here or over social media. Wishing you all the best! -Sarah@GEA
A:AnswerHey there,
We appreciate you reaching out. If you would like a physical manual, please reach out to us on social media and we will be happy to help you. Have a great day! Mike@GEA
A:AnswerHello - Thanks for your question; we are happy to help! The microwave JES2051SNSS is a countertop only model. It is not designed or approved for a built-in installation. There is not a compatible trim kit available for this model. We are glad you checked. Olga@GEA
A:AnswerHello, thank you for your question and interest in this great microwave. There are no trim kits that are compatible with this microwave and we sincerely apologize for any inconveniences this may cause. Please don't hesitate to reach out with any further questions or concerns you may have as we are always here to help! -Chris@GEA
A:AnswerHello there, we appreciate you relying on us to help. For model JE2160SF01, the Timer On/Off operates as a minute timer and can be used at any time, even when the oven is operating.
To set the timer, press TIMER ON/OFF and enter the time you want to count down. Next, press TIMER ON/OFF to start. When the time is up, the oven will signal. To turn off the timer signal, press TIMER
ON/OFF. We hope that's what you needed to see and we're wishing you the best. - Guy@GEA
A:AnswerHey there, thanks for your interest in our microwave. We're sorry to say this microwave was designed for countertop installation only and that there is no trim kit available. We apologize if this is an inconvenience and we're wishing you the best. - Guy@GEA
A:AnswerHello,
Thanks for asking! We're so sorry to hear about your previous model, but we appreciate your loyalty and we're happy to find a replacement. Since it is a countertop style microwave oven, we we recommend model PES7227SLSS. You can see it here:
https://www.bestbuy.com/site/ge-profile-2-2-cu-ft-microwave-stainless-steel/6111521.p?skuId=6111521
Thank you for your time. Have a nice day!
-Sylvia@GEA
A:AnswerHi there - Great question! This is a countertop only model; it is not designed or approved for a built-in installation. There is not a trim kit available for this microwave model to ensure the correct venting of the unit. Thanks so much for checking! -Mikayla@GEA
A:AnswerGood day,
We appreciate you interest in a new GE microwave! We'll be happy to help find a replacement. This model does not have built-in capabilities like the JE2 model. If you are looking for a replacement that can be built in, we recommend PEB7227ANDD as it will fit in the exact same opening. You will need to purchase the optional trim kits for this model since they are not interchangeable. We hope this helps. Keep in touch! Mike@GEA
A:AnswerHello, thank you for your question. This microwave is not designed to be installed in a wall cabinet. It has only been designed and approved for use on a countertop. We apologize for any inconveniences this may cause. We hope this helps! Please feel free to reach out with any further questions you may have. -Chris@GEA
