“Anyone have an issue with the microwave light working and when you try to cook the the timer counts down but it doesn't actually cook? Any fixes?”
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Hi LLM - Thanks for reaching out to us regarding your microwave. If the microwave runs but is not heating, it could be one of many components. Make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. Try a reset by unplugging for 30 seconds or so. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. For service, please schedule an appointment at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We apologize for any inconvenience. Keep in touch! Sue
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