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Customer reviews

Rating 4.5 out of 5 stars with 1085 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 2.0 Cu. Ft. Full-Size Microwave for its size, ease of use, and performance, with many praising its heating capabilities and power. Positive feedback also highlights the microwave's price and features, along with its attractive appearance. However, some customers noted concerns about the noise level and the door's sturdiness, while others experienced issues with the buttons and display. A few also mentioned problems with the turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,084 reviews
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Old GE Profile design, but works fine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a GE Profile 2.0 cu. ft microwave (PEB2060SMSS) that, after 14 years, decided it had popped it's last bag of popcorn. So, given our space, we started looking for another GE Profile the same size; those don't exist (Profiles now 2.2 cu. ft). However, we found this non-Profile GE that's the same size. We initially viewed this microwave in store and quickly realized that this microwave is not just the same size, it is in fact the GE Profile we bought in 2008 just without the Profile name. The door and controls have a different look, but the rest of the microwave...every single detail...is the same. And, though the control panel looks a little different, the functions/buttons are the same as the old Profile version. The biggest differences are that the stainless in the new version is much much thinner and the display is green instead of blue. Why does this matter to you? Well, if you are replacing a cabinet installed 2.0 cu. ft GE Profile with a trim kit (GE JX2030SMSS in our case) and are looking to replace it without breaking the bank, this microwave will fit like a glove. We reused our old 30 inch trim kit with this "new" microwave just fine. FYI. The trim kit alone for the new Profiles costs more than this microwave. Before you jump out of your chair and run to buy one of these, be aware that GE says that this rear-vented microwave is not supposed to be installed in a cabinet. This may be a liability related decision on GE's part, but since we used this design intalled for 14 years without issue installed with the GE trim kit, we decided it was safe enough to use. One final note is that the trim kit we have included a vent duct installed on the side of the microwave where there is a vented opening. When I opened up the old microwave I found that there is nothing behind that vented opening and that the only venting in reality is to the rear. While I would give our old microwave 5 stars, I'm only giving this one 4 stars because the stainless trim on the door and controls is really thin and cheap. In fact, even though the box it was in was in perfect shape, there are small dents in the stainless of both the door and controls. On the one we saw in store, the door did not align properly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Old Trim Kit works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online on a Sunday and the microwave arrived at my house Tuesday early afternoon - great shipping time! It is great that the old trim kit fits.........our microwave from 2011 was a GE Profile 2.0 cu. ft microwave (model PEB2060SMSS) that was a "built in" installed with a trim kit. With trim kits being about $225 I was hoping to find another GE that would fit using the same trim kit - so I bought this model (JES2051SNSS) and it fit perfectly with the old trim kit. The website says a new trim kit was needed but it was wrong. Even the screw holes in the body of the microwave were in exactly the same place! Thank you GE for keeping the compatibility from year to year. The photo in the cabinet is the new one installed; the others are the old one. Only had it for a few days but looks good, almost the same as the old one, and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    BEST MICROWAVE EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a microwave that is big enough for my cooking demands, and I finally found it. This microwave is not only spacious but also easy to use with multiple sttings. I'm very happy with my purchase and will be buying my mother one for her kitchen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    My new GE microwave 1200 watt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE microwave is absolutely marvelous. I love the touch easy preset programs for warming, thawing, cooking and it does it to a perfection. I love the 1200 watts of power. I love the turntable...it's a whiz to clean up.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    JES2051SN4SS Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model number on Box is JES2051SNSS which was what was ordered.. Model number on Warranty card is JES2051SN4SS Serial Number: AS207178L Cost: $279.99 This microwave oven performs as expected from this well known brand. However, there are noteworthy and unexpected negatives: No printed User Manual. User must download and print 36 pages. The control features are diminished from what is advertised: 1. No HELP button 2. Beeper ON/OFF instead of Beeper Volume 3. No scroll speed control There are minor nuisance control panel Issues: 1. The display is somewhat occluded by masking which limits field of view 2. The control buttons are hard to press, especially for seniors or persons with long nails.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Good value microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought used-excellent and looked new. Good value, especially if it's on sale. GE says it's intended for countertop only but i managed to replace my maytag buil-in microwave that died after 12 years with this one. It was a bit tight for the existing trim-kit but seems to fit. I have read some reviews that used an older GE profile trim kit that was an exact match. Seems solid. Not too loud. Seems to heat well. Just a few minor things that could make it outstanding like if it included inverter technology. Also, the clock is only fully visible if looking directly in front, and buttons are clustered together making it hard to find when trying move fast. Otherwise, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great replacement for GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GE Profile went out that was only 4 years old. We we were looking for a microwave to replace it and thought of going with another brand. We needed one to fit into cabinet and be able to use the current frame we had after finding out the frame as $279 alone. We found out by reading reviews that there are others that have used this microwave to replace their profile and were pleased. Wel to say the least we are very pleased! It fits into the space our other microwave was in & we were able to use the same frame. The only thing that didn’t match up was the holes one the back of the microwave so we swapped out the backs and worked perfectly now. We love the new design of the curved back inside of the microwave too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Built In Microwave Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my built in microwave area. Replaced my old microwave with this one since they didn’t make my old one anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fit built-in GE Profile face plate / frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a built-in GE Profile microwave that broke. This was less than half the price of a replacement GE Profile, and fit into the existing frame with just a 3/8” board underneath to let it sit level. (It fit the face plate, but the interior frame too high. We unscrewed that interior piece and put down a board. Easy! Microwave looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Equipment for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last GE microwave died after 10 years of use. However, GE disconnected the model so researching online I was informed that this was the replacement for the old model. So far we are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nearly exact GE microwave as my last GE gave 14 years of every day use. Best Buy online order was easy with same day customer curbside pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    A hot quick microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s early in the install, but so far so good. It’s a hot microwave & heats super fast. The lighting inside is good for checking food while it heats and it’s easy to clean. I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good choice, the microwave fits perfectly in the space that have in my kitchen and works as well. Altough isn’t of the profile line looks very similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent microwave. Huge capacity, with an unbelievable price. I really like this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very easy to use and looks great mounted in the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is large and in charge you can cook anything you want

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control and reasonable price but a bit noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not complaining

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, very quiet, big and spacious..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact fit for build-in old GE profile PEB2060SM1SS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no need to replace 15 years old trim kits, just replace the microwave only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and high quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It’s very nice and of high quality. Sincerely is for a family use. I just love it.

    I would recommend this to a friend
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