A:AnswerYou can find detailed descriptions of each cycle, as well as approximate cycle times, on page 5 of the Use and Care Manual. The Use and Care Manual can be located in the "From the Manufacturer" section of this product page.
A:AnswerIf water won’t pump out of the tub, the drain may be clogged and you should try the following troubleshooting tips. If you have an air gap, clean it. See instructions on page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the dishwasher drains into a disposer, run the disposer clear. Lastly, check to see if your kitchen sink is draining well. If not, you may need a plumber. -- If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
A:AnswerFor help with this concern, please follow the tips in the "Water won’t pump out of the tub" section on pg. 21 of the Owner's Manual. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
A:AnswerNo, this model does not have the Stem Safe shelf. The GDT550PGRBB model in our current line up is one of the model we offer in black that offers the "stem safe shelf". Which, to clarify is different from the bottle washer clips.
A:AnswerHey there,
Thank you so much for your question! This model dishwasher does not have a rinse and hold cycle. We apologize if this causes any inconvenience. We're here if you have any other questions. Mike@GEA
