“I can’t get the device to turn on. I plugged into wall socket and controls blinked but then went off. I know plugged in as I removed water holder and ‘empty’ light came on. But then I pressed power button and nothing happens. Help!”
Answer This Question
1-1 of 1 Answer
Oh no, we hate to hear that your dehumidifier is not operating properly after receiving it and know how frustrating this is. This is not the experience we want for you and would love to help. In this case, we recommend you exchange it at your local Best Buy, per its warranty instructions on page 11 of the owner's manual, found on our website. We truly apologize for any frustration or inconvenience this may cause. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Sorry, there was a problem. Please try again later.