A:AnswerWe would not recommend placing a pot directly on the burner. Placing it over the burner would cause the burner to work improperly. Additional information about the surface burners and proper use can be found in your use and care guide (page 6) on the website.
A:AnswerModel JGP3036SLSS is not compatible with a griddle. We do have other gas cooktops, such as PGP7030SLSS, that are compatible with an optional griddle.
A:AnswerThis cooktop does not have a trim kit. It does feature our Fit Guarantee. We encourage you to input the model number into our GE Appliances website to view the full information on this.
A:AnswerThe gas supply is on the back right side of the cooktop. Additionally, the power supply cord is 3 feet long so it will easily reach this area. This can be found on page 2 of the Installation Guide on our GE Appliances website.
A:AnswerFrankly, I can’t answer. I have been scheduled for delivery four times. The delivery didn’t happen and Best Buy did not call to inform me so I wasted four days waiting on a delivery that never happened. Needless to say I am totally frustrated at this point. Four days of my life wasted.
A:AnswerIt seems to be a baked-on enamel on steel. You'd have to read the specs the company supplies. My last cooktop was a GE Profile and I loved it. This is the modern version of that cooktop.
A:AnswerHi there and thanks for considering this great cooktop. We’re happy to let you know a telescopic downdraft vent system can be used with this cooktop. However, this unit doesn’t come with a griddle and there isn’t a compatible griddle available for it. We’re sorry for any inconvenience this may cause. If we can help with anything else, please let us know. -Gina@GEA
A:AnswerHello. Thanks for reaching out to us! This unit comes equip with a three-prong power cord. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerHello. Thanks for reaching out about this cooktop. We recommend that you use a soft cloth- no steel wool nor plastic scouring pads. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerThanks for reaching out about this! If you would like to manually clean your grates, they should be washed in hot, soapy water and rinsed with clean water. To soften burned-on food, place grates in a solution containing ¼-cup of household ammonia for several hours. Afterward, scrub grates with a plastic scouring pad soaked in hot, soapy water. Rinse well and dry. We certainly know how tearing up your clothes would be annoying and hope this helps! -Chris@GEA
A:AnswerGood day,
This is an excellent question! The surface on this model is a black deep porcelain enamel. Thanks for reaching out and have a great day! Mike@GEA
