“I need to remove the top to troubleshoot a noise from inside. How do you remove the top?”
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Hi there, and thanks for reaching out. We hate to hear you’re concerned with a noise the dryer is making – we know that may be worrying. We do expect some noise from the dryer as it operates, including a squeak when it’s started (which should go away after a few seconds) and the sound of the drum turning. Other noises may indicate an issue. If it might be useful for you, we have an article on our GE Appliances website titled ‘Dryer – Noises’ that describes what you can check if you’re hearing a noise you don’t think is normal. If you’d like to view that, simply look up the article name on our website and click the ‘Support’ tab, and the article will be linked. If you aren’t able to resolve the issue using the information in the article, we would recommend contacting our service department at 1-800-432-2737 for assistance; a technician would be glad to examine the dryer for any possible issues. We hope this issue is resolved for you soon, and we’re always available here or over social media if you have any other questions or concerns. All the best. -Sarah@GEA
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