A:AnswerHi, We appreciate your interest in our terrific UltraFresh laundry products! Our 7.8 cu. ft. gas dryers have the following exhaust options: 4-way via rear, left, right, and bottom. For our 7.5 and 7.0 cu. ft. gas dryers, they have 3-way venting options via rear, bottom and left. We hope this helps! - Sharon@GEA
A:AnswerHello. when you stack a dryer above this washer then the height is 79 1/2" without adjusting the leveling legs. It might be a bit challenging to fit in a 80" niche. Hope this helps. Geoff@GEA
A:AnswerHello and thanks for reaching out to us about your front load washer, though we do hate to hear you've had an issue with the rinse cycle being too warm. We know how important selecting the right temperature is and know this must have been concerning. We'd like to assist. You can change the wash temperature by pressing the Temp pad until you've reached the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Extra Hot for most cycles. Please note that, in order to protect fabrics, not all wash temperatures are available for certain cycles. If you selected a cold cycle, the rinse should also be cold. As you're concerned the temperature may be incorrect, you may want to make sure the hoses are connected to the correct faucets for your household water supply (depending on your home’s set up, the inlet valves usually have the hot water on the left when facing the wall, marked in red or with an ‘H’ and the cold water is usually on the right marked in blue or with a ‘C’.) You can also check to make sure the cold water hose is not blocked, obstructed or kinked at all. We hope this information is helpful in resolving your issue, but if you have any further questions or concerns we are happy to help over social media. Best wishes! -Sarah@GEA
A:AnswerHey KS, thanks for reaching out to us. We can inform you that we do not expect for the blue circular region on your washer to be stained. If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. - Guy@GEA
A:AnswerHello Deb,
Thank you for reaching out. Great question! The Speed (Quick) wash is the fastest wash cycle at approximately 34 minutes. This does not include the time it takes to fill or drain the washer. We hope this helps. Best wishes. Mike@GEA
A:AnswerWe recommend performing an electronic reset by unplugging the unit for 3 to 5 minutes, then plug it back in. If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
A:AnswerTo prepare this model for the self-clean cycle, after removing all clothes items from it, open the washer door and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket. Close the door and select the Self Clean cycle. Next, push the Start pad. It is recommended to run a Rinse & Spin or a light color load after the Self Clean cycle. To review additional details, please see page 20 of use and care manual for this model by visiting the product page for this model on our GE Appliances website, clicking on the “Owner’s Support” tab and navigating to the “Use and Care Manual” tab.
A:AnswerWe'd like to gather more information on your washer door not opening. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
A:AnswerThe GFW550SSNWW is a great replacement model because it is of similar capacity to your current washing machine. You will need to purchase either the pedestal (GFP1528SNWW) or the riser (GFR0728SNWW) separately. The pedestal is 16" high and the riser is 7" high.
A:AnswerWe recommend checking that the drain hose is not pinched and installed at least 24" off the ground and inserted no more than 7" into the standpipe. For more troubleshooting, check out the article "Front Load Washer - Will Not Drain or Drains Slowly" on the GE Appliances website. If you still have trouble, call 800-432-2737 to schedule an appointment with a Bodewell technician.
A:AnswerWe are very sorry to hear you've had this issue. Hopefully you've tried resetting the electronics by unplugging the washer or flipping the breaker off for a couple of minutes. If you still have issues, please take advantage of your warranty by calling 1-833-426-3393 between 8:00-8:00 EST. Thank you! Joyce@GEAppliances
A:AnswerBe sure to dry around the washer door opening, flexible gasket (including attached hoses) and door glass. These areas should always be clean to ensure a watertight seal. You'll notice if you regularly use the UltraFresh Vent System that this will not be required as often. We recommend to rinse the washer at least once per month with 1 cup of bleach (or other commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner) poured directly into the basket without clothes and using the Self Clean Cycle. -Don@GEAppliances
